Peer Support Worker

An exciting opportunity has arisen for a Peer Support Worker with lived experienced of a mental health condition(s) to join the Gloucestershire Health and Wellbeing College. If you have experience of using secondary mental health services and feel that you could use your recovery to inspire and promote hope to others, we would like to hear from you.
The Gloucestershire Health and Wellbeing College provides peer led health education to support people to learn self-management skills to live well with their condition and promote recovery. Our Peer Support Workers facilitate a range of both mental and physical health courses and are an integral part of co-producing the content to best meet the needs of our participants.
This role will involve the organisation, leading on the delivery of courses, and to support participants with their learning needs to reach their potential and get the most from attending.
This post will be supported through regular supervision within our team line management structure. You will also have access to training to support your professional development.
This role will be part of the Health and Wellbeing College team. Working under the direction of the college manager, the post holder will facilitate and participate in course design, development and delivery.
The individual will safely use their own lived experience in a carefully considered way to enable participants to learn self-management skills of their own, to suit their personal needs and own recovery.
The role will require the individual to promote and engage in coproduction, working alongside clinicians, Expert’s by Experience and health and voluntary sector staff.
The individual for this role will require excellent communication skills and will need to work in a compassionate, recovery focused and person-centred manner. The post holder will communicate effectively with a variety of people, teams and services.
This is a permanent position, working three days a week. The role is based at the NHS Training Hub at Invista, but the individual will need to deliver courses in venues across the county.
The qualification, training & experience requirements for this role are underlined in the Job Description/Person Specification.
We have in excess of 5000 staff working over 50 sites, providing a diverse range of services. We strive to support an organisational culture that is welcoming, builds and celebrates inclusivity and diversity and provides a sense of belonging and trust.
The annual NHS Staff Survey gives our people the opportunity to tell us about their experience working at the Trust. For the 2023 survey just over 2800 colleagues gave us their views (58.5%). It was great to see from the results that colleagues are saying that:

- 89.7% believe they are making a positive difference to patients/service users;
- 73.3% would recommend the organisation as a place to work;
- 82.4% agree that care of patients and service users is the organisations priority;
- 76.7% would be happy with the standard of care for a friend or relative

Our results put us as 5th nationally as a Community, Mental Health and Learning Disabilities NHS Employer of Choice and 1st equal amongst all NHS Provider Trusts in the South West. However, we know we have more to do and will continue to drive forward our commitment to making GHC a Great Place to Work.
- To communicate effectively with a variety of people, teams and services to promote Gloucestershire Health and Wellbeing College as arranged through team meetings and individual supervision.
- To keep accurate and up to date records, including numbers of attendance and evaluation data, in line with the Health and Wellbeing College's procedures.
- To communicate effectively with colleagues and participants using compassion and sensitivity.
- To provide learning support and guidance to participants in a professional manner by drawing on both clinical guidance and lived experience.
- To organise learning / course materials, and operate IT equipment e.g. computers, projectors as required.
- To provide support and guidance in a professional manner as part of the Health and Wellbeing team to Experts by Lived Experience who are supporting our Health and Wellbeing College courses.
- To use clinical systems to document and record participants involvement with the Health and Wellbeing College.
- To actively participate in supervision and to reflect on, and make changes to your own practice as required.
- To consider suggestions for improving our services alongside senior colleagues, to ensure that the college is meeting the needs of its service users.
- To teach on courses and facilitate a group.
- To work in a compassionate, responsive and person-centred manner.
- To initiate the collection of data from course participation and to work alongside the Health and Wellbeing College Administrator on collating this when required.
- To prioritise your own workload to meet the requirements of the Health and Wellbeing College