Team Leader

1 day ago

Kinning Park, United Kingdom Zambrero Full time

**Team Leader**

**Join a brand making a real impact**
- Global brand with expanding UK team
- Friendly dynamic environment
- Sociable shift times
- Build your career with us

**About Zambrero**

Zambrero is a quick-service Mexican restaurant brand serving up delicious food in over 300 restaurants around the world. We use the best ingredients which we freshly prepare and serve in an upbeat dynamic environment.

When you join the Zam Crew, every burrito you roll makes a real difference in helping end world hunger. Through our Plate 4 Plate initiative, we donate a meal to someone in need whenever we serve a burrito or bowl. With over 85 million meals donated so far, that’s why we call it Feel Good Mex

We’re now looking for more friendly enthusiastic people to join a passionate team that’s committed to creating a global impact—one meal at a time.

**About The Role**

Our restaurant teams are the face of Zambrero, delivering on Zambrero’s core value ‘our customers come first’ by taking pride in preparing and serving our delicious food. We’re looking for a passionate and motivated Team Leader who is seeking long-term career growth. You’ll have the opportunity to develop and excel as part of an expanding UK team in a global restaurant group.

As a Team Leader, you’ll support the Restaurant Manager with setting the highest standard in all areas of the restaurant including customer experience, workplace culture and drivers of financial performance. You’ll also inspire your team to strive for excellence and support them with professional growth. Your duties will include but are not limited to:

- Onboarding new team members and providing ongoing training to ensure consistent delivery of an enjoyable, memorable customer experience by all team members
- Ensuring high standards are maintained by all team members with respect to food preparation, restaurant organisation & presentation, and operational compliance
- Team management, including preparing rotas, approving timesheets & leave requests, and providing timely performance feedback
- Performing administrative & compliance duties such as stock ordering and invoice processing
- Assisting the Restaurant Manager with driving financial performance including identifying sales trends, cost of goods management, labour & productivity management and other cost controls
- Executing marketing promotions

By joining the Zam Crew, you’ll experience:

- Working with a passionate and supportive team of restaurant managers, area managers and head office staff who are all committed to the brand and its mission to make a real impact
- Thorough training on our systems and procedures with ongoing coaching on restaurant performance management
- Sociable shift times as our earliest shifts start at 9am and our latest shifts end at 10.30pm
- Easy food preparation environment where you’ll be grease-free
- Competitive salary based on level of experience

**About You**

We’d love to meet you if have prior experience in restaurant management and are:

- A dedicated superstar: lead by example to inspire pursuit of excellence while proactively investing in team development to drive ongoing performance
- People oriented: provide exceptional customer service and positive team leadership through an enthusiastic, engaged attitude
- A great communicator: excellent interpersonal and communication skills
- Motivated and committed**:represent us with pride and strive for both personal & team excellence through attention to detail and ability to problem solve

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