Head of Sales

**JOB TITLE**: Head of Sales

**JOB TYPE**: Permanent Contract, Full time

**MANAGER**: Sales Director

**HOURS**: 37.5 hours per week, Monday to Friday, 9:00 am to 5:30 pm

**SALARY**: Up to £55,000 depending on experience, £70,000 OTE based on achievement of targets

**LOCATION**: Our offices are located in the centre of Christchurch, next to the high street shops, with Christchurch Quay a 10-minute walk away and only five minutes from the railway station. Please note the company is operating a hybrid working policy.

You may not have heard of us nor know what a Managed File Transfer solution is; but as **a company growing 23%** last year and in a **growing industry worth over $1.13bn**, we need the help of a Head of Sales to fuel our continued rapid growth.

We have recently won Independent Business of the Year at the Christchurch Business Awards. The award recognises vision, innovation and entrepreneurial spirit in Christchurch. We’re proud to be a local business that has gone from strength to strength over the years. All of which has been made possible by the hard work put forward by our incredible team.

We are a fun and hardworking team, with a proudly ethical, charitable and environmental focus. Believing in work life balance and creating a family-first and supportive culture for all our employees.

**WHO ARE WE LOOKING FOR?**

We are looking for an inspiring team leader, **whom we can help to further their career** by taking on new responsibilities; and helping to shape the sales team of a company looking to launch into its **next phase of growth**. We’re after an experienced sales professional, with a hunger to develop a successful team, to **seize the opportunity to learn and grow** within their role.

You will be an important member of the sales team, supporting the Sales Director and working alongside the Head of Marketing to drive sales growth. **Your work will empower** the sales team and the wider company to achieve our goals and showcase our expertise.

**WHAT DO WE OFFER YOU?**
- 25 days holiday, increasing to 30 days with length of service
- A health cash plan, covering dentistry, optician visits and more
- Enhanced company pension scheme
- Enhanced maternity / paternity
- Company sick pay
- Gift vouchers to celebrate employee birthdays and work anniversaries
- 1 day charity / community leave per year
- A cycle to work scheme
- Parking permits
- Hybrid working
- Quarterly team events
- Development opportunities e.g. partner certifications and Certified File Transfer Professional (CFTP) qualification
- Password vault software for up to five family members

**WHAT DO WE EXPECT FROM YOU?**
- Support the Sales Director in the development and implementation of sales and marketing strategies that align with the company goals and objectives to increase growth both short and medium term
- Drive performance efficiencies to deliver optimum commercial and financial return
- Coach and develop team members and facilitate monthly one to ones, quarterly and annual performance reviews to enable the sales team to reach their individual potential
- Ensure that the department is adequately skilled and motivated to win and maintain business at all levels to support in the strategic growth ambitions
- Lead and develop the sales team culture, create, and oversee departmental objectives
- Responsible for reviewing and improving the overall management of the sales team to ensure that all day-to-day sales processes are followed and undertaken in an efficient manner, maintaining a disciplined approach to the sales department in keeping with our ISO 9001 certification
- Manage and support the sales team in implementing best in class customer journey, maximising every opportunity to capture data, generate insights and maximise sales
- Refine processes from quotation through to delivery and feedback. Integrating and, where appropriate, automating systems within the sales and operations departments
- Accountability for identifying, implementing and ongoing day-to-day management of the CRM system. Ensuring that all customer touch points are robust and efficient, and the system offers valuable insights to assist in sales activities
- Forecast demand for services and constantly update and refine plans, liaising with the technical and operations department to ensure availability
- Produce, maintain, and constantly refine relevant weekly management information reports outlining sales pipeline and partner forecasts and progress against these
- Constantly and pro-actively analyse sales data to gain insights in performance and inform tactical and strategic sales activity
- Conduct other sales management activities e.g. return to work interviews/wellbeing check ins
- Develop and maintain relationships with Partners and channel to deliver increased revenues
- Ensure Partner Business Plans and Partner Sales plans are in place for all strategic Partners
- Conduct regular Pipeline reviews with strategic Partners to help driv