Education Support Assistant

**Salary**

The starting salary will be from £26,257 on Grade C, depending on qualifications and experience.

**Contractual hours**

36.5

**Package**

Generous holiday allowances, flexible working, pension scheme.

**Job category/type**

Admin, Professional, Managerial

**Date posted**

07/03/2025

**Job reference**

U77295

**Education and Academic Services**
- Are you passionate about providing exceptional support to students and contributing to their academic journey? The University of Exeter is seeking dedicated Education Support Assistants to join our dynamic Education Support team. We have full and part-time opportunities available_

**We are looking for fantastic people**from a wide variety of backgrounds to join us**at a time of change and opportunity at the University. We would love you to join us on this journey
- Do you enjoy direct contact with people?
- Do you enjoy supporting people with their queries and helping to deliver a brilliant customer experience?
- Do you enjoy providing administrative support?
- Are you fantastic at organising, communicating and making things run smoothly?
- Do you want to work for an excellent employer with some fantastic career and training opportunities?

If so, our Education Support Assistant roles in Education and Academic Services could be for you.

**Want to get a better idea of what it is like to work at the University?** Click here to find out from our current staff.

**Position Details**:
**Salary: Starting from £26,257 (pro rata) on Grade C, based on qualifications and experience**

**Hours: Full and part-time opportunities available**

**Contract: Permanent and fixed-term vacancies available**

Interviews date is expected to be the **4th of April 2025.** Please note that interviews are held on campus and we are unable to accommodate virtual interviews due to the needs of an on campus requirement for this role.

**About the Role**:
As key members of the Education Support team on either our Streatham or St Luke’s campuses, you'll be part of a Hub Team, contributing to the vibrant learning environment at the University of Exeter. These roles offer a unique opportunity to grow as an administration and customer services professional.

**Responsibilities**:
Provide advice, guidance, and administrative support to students and staff.

Collaborate within a cross-Faculty team to support undergraduate and postgraduate programmes.

Flexibility to work across various service areas and Information Point locations within the University.

**About You**:
We are looking for dynamic and committed individuals with:
Strong desire to build a career in administration and customer services.

Experience working independently and as part of a team.

Excellent customer service skills.

Adaptability in a culture of change and growth.

How to Apply:
These roles form a vital part of our support services, including delivering a face-to-face service for students and staff, as such, role holders will be expected to work from campus for a minimum of two days per week, as well as for up to four days per week whilst training is completed.

Please also note that as busy roles with peaks in workload at specific points in the academic cycle, there may be periods in June, September, and October when leave may be restricted.

**We can offer you the opportunity to develop your career in administration and customer services.**

**Please ensure you read the Job Description and Person Specification for full details of this role.**

**Benefits**

We offer some fantastic benefits including:

- 39 days leave per year
- options for flexible working
- onsite gyms and a cycle to work scheme
- sector leading policies around maternity, adoption and shared parental leave (up to 26wks full pay), paternity leave (up to 6wks full pay) and a Fertility Treatment Policy
- stunning campus environments in Exeter and Cornwall, in the beautiful South West of England

**Our Equality, Diversity and Inclusion Commitment**

We are committed to ensuring reasonable adjustments are available for interviews and workplaces.

With over 30,000 students and 7,000 staff from 150 different countries we offer a diverse and engaging environment where our diversity is celebrated and valued as a major strength. We are committed to creating an inclusive culture where all members of our community are supported to thrive; where diverse voices are heard through our engagement with evidence-based charter frameworks for gender (Athena SWAN and Project Juno for Physics), race equality (Race Equality Charter Mark), LGBTQ+ inclusion (Stonewall Diversity Champion) and as a Disability Confident employer.

**Further information**

Join us in shaping the future of education at the University of Exeter