Golf Receptionist

**TITLE Golf Receptionist Weekend Only (4-8 hours per week)**

**REPORTING TO**: Centre Manager

**BASED: Clubhouse**

**RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO**:

- Greet and welcome visitors in a professional and friendly manner
- Answer and direct phone calls, taking messages as necessary
- Provide general administrative and clerical support for both Golf & Events
- Perform data entry tasks and maintain accurate records
- Handle incoming and outgoing mail, packages, and deliveries
- Maintain a clean and organised reception area
- Showing guests around the facilities and answering any queries that guests or members may have
- Dealing with all calls for tee time bookings
- Dealing with day-to-day golf & events enquiries
- Proactively following up with any membership, group golf or golf lesson enquiries
- Selling golf equipment
- Checking in golfers
- Working in the retail shop using the tills and booking systems
- Assisting with buggy maintenance & hire operations
- Responding to Membership enquiries

**QUALIFICATIONS**:
**SKILLS**:

- Excellent communication & organisational skills
- IT Literate: Word, Excel, ESP
- Excellent written and verbal communication
- Strong attention to detail
- Ability to manage varied workload and meet objectives
- A creative mindset with ‘can do’ attitude

**EXPERIENCE**:

- Previous experience within golf or member club environment

**PERSONAL ATTRIBUTES**:

- Professional appearance and conduct towards other members of staff, members of the club & visitors
- Be Enthusiastic and motivational in all aspects of your work
- Be prepared to go the extra mile
- Be ambitious and embrace teamwork
- Be a team player and understand that every department works together to make the customer journey the best it can be
- Be adaptable

**Job Type**: Part-time

Pay: £10.00-£12.21 per hour

**Benefits**:

- Company pension
- Discounted or free food
- Employee discount
- Free parking

Work Location: In person