Administrator/scheduler

4 days ago

Sutton Coldfield, United Kingdom Euroshowersuk@gmail.com Full time

Overview:
Responsibilities:

- Managed diaries of Operatives across social housing contracts.
- Used Microsoft Dynamics ERP software to schedule and track jobs
- Supported clients with triaging the severity and urgency of a range of repairs on a case by

case basis in line with Urgent, Routine and Planned priorities
- Planned routes and area maps for operatives, optimizing the diary to

minimize travel costs while maintaining a great standard of customer service
- Liaised with subcontractors to assign jobs, gathering updates as

necessary to establish accurate, up to date records

outstanding orders, and promptly handling emergency requests
- Worked with schedulers, surveyors, contract management, suppliers and subcontractors

to ensure work is carried out professionally and successfully
- Facilitated a smooth and efficient supply chain, raising purchase orders with

subcontractors and suppliers within procurement
- Raise invoices and schedules of work
- Arrange appointments by telephone or text
- Experience with spreadsheets and reports
- Good customer skills
- Manage and maintain appointment schedules for clients and staff
- Coordinate with clients to schedule appointments and ensure availability
- Communicate with staff members to schedule meetings and events
- Update and maintain the master calendar with all appointments and events
- Perform data entry tasks to input and update appointment information
- Assist with clerical duties such as filing, photocopying, and organizing documents
- Use QuickBooks or other accounting software to track billing and payments

Qualifications:

- Strong organizational skills with the ability to multitask effectively
- Excellent phone etiquette and communication skills
- Proficiency in using computerized scheduling systems
- Experience with data entry and office administration tasks
- Knowledge of QuickBooks or other accounting software is a plus
- Ability to type accurately and efficiently
- Detail-oriented with a high level of accuracy in managing schedules
- Strong problem-solving skills and ability to handle conflicts or scheduling conflicts

**Salary**: From £14,797.14 per year

**Benefits**:

- Casual dress
- Work from home

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person

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