Operational Support Advisor

2 weeks ago


York, United Kingdom MERJE Ltd Full time

12 Month FTC
Monday - Friday 9-5pm / 37.5 hours per week
£23,000 plus benefits
Do you want a career within a business that is not driven by profit, but by providing excellent service?

We currently have a requirement for an experienced adviser to join our Member Services Operational Support Department on an initial 12-month FTC basis.

**Operational Support Advisor Role:
**You will effectively and accurately process a wide range of correspondence from members, assess medical referrals, authorise invoice payments and action membership adjustments and payments.
Speaking with our members over the telephone, a confident manner is essential.

**What we are looking for**:

- Proven office administration ability within a service environment.
- Telephony experience.
- Good keyboard skills and professional letter writing skills.
- Ability to work to a high level of accuracy, to deadlines and under pressure.
- Good working knowledge of Microsoft Team, Microsoft Word, and Excel.

**Benefits**:

- Free Corporate Membership.
- Free Cash plan (helps towards Dental, optical and complimentary therapies).
- Free onsite car parking.
- Up to 35 days’ holiday including bank holiday.
- Pension with up to 10% employer contributions.
- Discount available on other products.
- Employee Assistance Program.
- Discount and cash back on hundreds of high-street retailers.
- Opportunity for hybrid working.
- Excellent training and career progression opportunities
- Cycle to work scheme.
- Free hot drinks/fruit.
- Employee engagement events.
- Supporting local charities.
- Free onsite gym.
- If you would like this job advertisement in an alternative format, please contact MERJE directly._



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