Customer Assistant

1 week ago

StratforduponAvon, United Kingdom M&S Full time

**All the details**

**Working Pattern**

Sunday 06.30-13.00
Monday 05.00-11.30
Tuesday 05.00-11.30
Friday 05.00-11.30
Saturday 05.00-11.30

**Purpose**

To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us to continually improve.

**Key Accountabilities**
- Serve our customers efficiently, both on the shop floor and at service points
- Keep the store clean and tidy, ensuring that our shelves are always stocked with product
- Monitor and deliver on the daily sales targets, priorities, promotions and selling opportunities
- Proactively engage with customers to understand their needs, make recommendations and deliver remarkable service throughout their visit to store.
- Build expert product knowledge to sell and recommend our products and services
- We’ll give you the training to utilise all digital tools and communication channels to deliver for the customer every time

**Key Capabilities**
- High levels of customer service
- Committed to delivering excellent work with great attention to detail
- Open to and acts upon feedback, asking for this regularly
- Takes accountability for planning and managing own workload efficiently
- Strong communication skills
- Adaptable to changing situations
- Builds positive relationships by being a good listener
- Good level of digital capability

**Everyone’s Welcome**

M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.

We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

  • Customer Assistant

    6 days ago

    Stratford-upon-Avon, United Kingdom M&S Full time

    **Summary** Service and Safety Assistant **All the details** Work Pattern: Week One Sunday: 10.30 - 16.30 Thursday: 9.00 - 18.00 Friday: 9.00 - 18.30 - Saturday: 9.00 - 18.30 Week Two: Monday: 12.00 - 18.00 Tuesday: 12.00 - 18.00 Wednesday: 11.00 - 19.00 Thursday: 10.00 - 18.00 **Key Accountabilities and Measures** - Clearly identified to provide...

  • Customer Assistant

    4 days ago

    Stratford-upon-Avon, United Kingdom M&S Full time

    **Summary** Service and Safety Assistant **All the details** The work pattern for this req is: week 1 Mon 12.00 - 17.15 Tue 10.30 - 18.30 Wed 10.30 - 18.30 week 2 Fri 10.30 - 18.30 Sat 09.30 - 18.15 Sun 11.00 - 16.00 **Key Accountabilities and Measures** - Clearly identified to provide customers with a visible presence at the beginning of their shopping...

  • Customer Assistant

    1 week ago

    Stratford-upon-Avon, Warwickshire, United Kingdom Marks and Spencer Full time £10,000 - £25,000 per year

    All the detailsWork PatternSunday Monday 14:00 - 20:30Tuesday 14:00 - 20:30Wednesday 14:00 - 20:30Saturday 14:00 - 20:30Due to operational requirements, all successful Candidates will be asked to work up to full time during the weeks commencing 14th and 21st December.Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between...

  • Customer Assistant

    2 days ago

    Stratford-upon-Avon, United Kingdom Marks & Spencer Full time

    **Working Pattern** Sunday 09.45 - 18.30 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and positive attitude - Complete tasks and processes that deliver ‘best in town’ standards - Serve and sell across all channels...

  • Customer Assistant

    6 days ago

    Stratford-upon-Avon, United Kingdom Marks & Spencer Full time

    **Working Pattern** The working hours will be discussed at the interview. **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and positive attitude - Complete tasks and processes that deliver ‘best in town’ standards -...

  • Customer Assistant

    1 week ago

    Stratford-upon-Avon, United Kingdom Marks & Spencer Full time

    **Working pattern** Weds 1800-2200 Sat 1700-2100 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and positive attitude - Complete tasks and processes that deliver ‘best in town’ standards - Serve and sell across all...

  • Customer Assistant

    3 hours ago

    Stratford-upon-Avon, United Kingdom Marks & Spencer Full time

    **Working Pattern** Week 1 Sunday 7.30 - 14.30 Friday 6.30 - 13.30 Week 2 Wednesday 14.00-20.30. Saturday 14.00-20.30. **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and positive attitude - Complete tasks and...

  • Customer Assistant

    4 days ago

    Stratford-upon-Avon, United Kingdom Marks & Spencer Full time

    **Working Pattern** **Week 1** Wed 16.30-20.30 Thurs 16.30-20.30 **Week 2** Wed 16.30- 20.30 Sat 16.30 -20.30 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and positive attitude - Complete tasks and processes that...

  • Customer Assistant

    1 week ago

    Stratford-upon-Avon, United Kingdom Marks & Spencer Full time

    **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and positive attitude - Complete tasks and processes that deliver ‘best in town’ standards - Serve and sell across all channels brilliantly well - Be the voice of our...

  • Customer Assistant

    1 week ago

    Stratford-upon-Avon, United Kingdom Marks & Spencer Full time

    **Working Pattern** Saturday 11.45 - 20.30 Wednesday 17.30 - 20.30 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and positive attitude - Complete tasks and processes that deliver ‘best in town’ standards - Serve and...