Court Usher

**General Information**:

- Salary
- £23,583
- Working Pattern
- Full Time, Part Time, Part Time/Job Share, Flexible Working
- Vacancy Approach
- External
- Location
- Swansea
- Region
- Wales
- Closing Date
- 14-Jul-2025
- Post Type
- Fixed Term
- Civil Service Grade
- AA
- Number of jobs available
- 1
- Reserve List
- 12 Months
- Job ID
- 7352

**Descriptions & requirements**:

- Job description

**Proud to serve. Proud to keep justice going.**

- The Court Usher is a pivotal role in court proceedings and a vital link between court users and the Judiciary to ensure the smooth running of the hearings.

**About us**
- HM Courts & Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family Courts and Tribunals in England and Wales. Our roles support our service users and colleagues within HMCTS, w people and businesses access potentially life-changing justice. We are looking for individuals who are committed to public service and making a difference in people’s lives to deliver justice. If you are interested in developing a career with a real purpose, please apply.

**Your role**
- You will be an essential first point of contact for all the court users. T will be regular contact with the judiciary and assisting the administrative staff. You will meet members of the public, which may include vulnerable witnesses, and their legal representatives; prepare court /hearing rooms, and complete documentation, as well as ensuring the court runs efficiently. You will also carry out some general clerical work as required to support the work of HMCTS. Ushers work within a team with regular management support and are responsible for their own time.

**Your skills and experience**

With a friendly and approachable manner, you’ll possess strong communications skills, with the ability to assist and address court users in a clear and confident manner. You’ll have the ability to multi-task, prioritise and organise your own time undertaking some administrative tasks. You’re comfortable using IT, with the attention to detail to ensure court documents are accurate and able to adapt to and learn new software packages. You take pride in providing help and reassurance calmly and professionally in what can sometimes be challenging situations.

**Please make sure that you include your current duties and responsibilities in your**CV.**

**Further details**:
Applications for part-time working would be considered however due to the nature of the role the minimum hours would be 30 hours per week over 4 days.

**Skilled Worker Visa**

From 4 April 2024, the Government increased the salary threshold for Skilled Worker visas. The starting salary for this role falls below the general salary threshold for sponsorship.

The Department cannot consider sponsoring you for this role unless you have held a Skilled Worker visa continuously since before 4 April 2024, you qualify for relevant tradeable points, or you meet other criteria w a lower salary can be considered. Tfore, if you believe you meet the eligibility criteria (in whatever way possible) and you have received a provisional job offer, please raise this during your vetting checks.

**Loans**:
Please refer to the job description attachment for more information

**Yn falch o wasanaethu. Yn falch o gynnal cyfiawnder.**
- Mae’r Tywysydd Llys yn chwarae rôl allweddol mewn achos llys ac yn gyswllt hollbwysig rhwng defnyddwyr y llys a’r Farnwriaeth ac yn sicrhau bod gwrandawiadau yn rhedeg yn esmwyth.

**Amdanom ni**
- Mae Gwasanaeth Llysoedd a Thribiwnlysoedd Ei Fawrhydi (GLlTEF) yn gyfrifol am weinyddu'r llysoedd a thribiwnlysoedd troseddol, sifil a theulu yng Nghymru a Lloegr. Mae ein rolau’n cefnogi defnyddwyr ein gwasanaethau ac ein cydweithwyr o fewn GLlTEF, lle mae pobl a busnesau’n cyrchu cyfiawnder a allai newid bywydau. Rydym yn chwilio am unigolion sy’n ymrwymedig i ddarparu gwasanaeth cyhoeddus ac sydd am wneud gwahaniaeth ym mywydau pobl i sicrhau cyfiawnder. Os oes gennych chi ddiddordeb mewn datblygu gyrfa gyda phwrpas go iawn, ymgeisiwch.

**Eich rôl**
- Chi fydd y pwynt cyswllt cyntaf hollbwysig i holl ddefnyddwyr y llys. Bydd cyswllt rheolaidd â’r farnwriaeth a’r staff gweinyddol cynorthwyol. Byddwch yn cyfarfod aelodau’r cyhoedd, a all gynnwys tystion bregus, a’u cynrychiolwyr cyfreithiol. Byddwch yn paratoi ystafelloedd llys/gwrandawiadau, ac yn cwblhau dogfennau, yn ogystal â sicrhau bod y llys yn rhedeg yn effeithlon. Byddwch hefyd yn ymgymryd â gwaith clerigol cyffredinol fel sy’n ofynnol er mwyn cefnogi gwaith GLlTEF. Mae tywyswyr yn gweithio mewn tîm sydd â chefnogaeth reoli reolaidd ac maent yn gyfrifol am eu hamser eu hunain.

**Eich sgiliau a phrofiadau**
- Gyda dull cyfeillgar a hawdd mynd ato, bydd gennych sgiliau cyfathrebu cryf, gyda'r gallu i gynorthwyo a chyfarch defnyddwyr y llys mewn modd clir a hyderus. Bydd gennych y gallu i amldasgio, blaenoriaethu a threfnu eich amser eich hun wrth ymgymryd â rhai tasgau gweinyddol. Rydyc