Move Manager

5 days ago

Surrey, United Kingdom Alchemy Global Talent Solutions Full time

An industry leading name within the removals industry is seeking a Move Coordinator to join their team, based in Surrey.
Responsibilities of the Move Coordinator include:

- Responsible for the delivery of moving co-ordination services to the companies customers.
- Working alongside other internal departments to ensure sales visits are arranged.
- Overseeing removals and relocation bookings for new and existing clients.
- Acting as a point of contact and support for clients in preparation for their move.
- Providing the link between sales, operations, crew members, agents, third parties and the relocating client.
- Negotiating with external parties in regard to rates and prices, ensuring profitability and competitiveness.
- Providing a professional and responsive service.
- Meeting and exceeding customer expectations.
- Delivering a quality driven, efficient and effective removals experience.
- Other removals and move management duties.

The ideal Move Coordinator will have:

- Previous experience working within the Removals and Moving industry.
- Excellent customer service skills and telephone manner.
- A motivated, enthusiastic and optimistic outlook on work and projects.

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