Sales Administrator

2 days ago

Taplow, United Kingdom FROMM Packaging Ltd Full time

FROMM are a UK based, Swiss owned Global Packaging manufacturer looking for a Conscientious Customer Focussed Administrator to join our busy office based in Taplow, Buckinghamshire.

**Responsibilities**
- Answering all incoming telephone calls to the business therefore looking for someone with experience engaging with customers on all levels with an excellent telephone manner
- Responsible for maintaining the FROMM sales inbox
- Communicate with customers and sales personnel to co-ordinate the despatch and invoice of all customer orders accurately, working towards daily despatch deadlines
- Effectively co-ordinate with the warehouse team to arrange daily shipments
- Raise daily shipping consignments on our shipping portal and follow up on customer’s delivery queries
- Report Daily Sales figures
- Accurately maintain sales personnel trial stock records and independently co-ordinate quarterly stock checks
- Update and reference our CRM system
- Work in accordance with the FROMM processes and procedures
- Work to achieve the ‘FROMM Advantage’

**Skills**
- Strong Administration background within a Customer focussed Administrative role is preferred
- Have strong written and verbal communication skills
- Good knowledge of IT systems and spreadsheets
- Work well within a team to proactively meet deadlines
- Remain calm under pressure and have proven ability to multitask
- Knowledge of Microsoft CRM and Navision is an advantage but not essential as full training will be provided

**Company Benefits**
- Salary £25k - £27k per annum
- Onsite Free Parking
- Auto Pension Enrolment
- 25 days Annual Leave per annum (plus bank holidays)
- Private Medical Insurance on 2nd anniversary of employment
- Company Life Assurance Policy
- Working Hours: Monday to Friday 08:30am to 5:00pm

Due to location a car is essential.

**Job Types**: Full-time, Permanent

**Salary**: £25,000.00-£27,000.00 per year

**Benefits**:

- Company events
- Life insurance
- On-site parking
- Private medical insurance

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

COVID-19 considerations:
Staff required to disinfect surfaces after use

Ability to commute/relocate:

- Taplow, SL6 0FE: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Administrative: 1 year (preferred)

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