Field Service Desk Technician
1 week ago
Field Service Desk Technician
£35,000
Watford
JOB TITLE: Field Service Desk Technician
LOCATION: Watford (based in Watford office however travelling to other sites will be required)
CO. TYPE: IT
HOURS: Monday - Friday 8.30am - 5.30pm
BENEFITS: 20 days annual leave + bank holidays, plus 10 personal days and an extra half day off for your birthday, Pension, subsidised on-site kitchen with chef offering breakfast and lunch, puppy therapy, yoga mornings, weekly wellness bar
Currently looking for a field service desk technician as part of the shared service desk team to manage the 1st and 2nd line support.
The day to day duties in your new job would be:
- Work with clients to determine requirements and define the scope of a project
- Implementation of projects, onsite or remotely
- Travelling to customer sites and working alongside the Service Desk team
- Liaise with internals teams
- Must be a driver as you will be expected to travel to customer sites as part of the role
- Experience in a IT customer facing role
- Knowledge and experience of migrating businesses to cloud technologies
- Able to deal with Microsoft/Mac systems and the ability to diagnose and resolve any issues
- Experience with implementing IT solutions, and Microsoft Windows Servers
Next steps.....
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
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