Trade Supervisor

**Brent**

**Up to £44,000**

Hyde is looking to recruit a Trade Supervisor.

Hyde is one of the UK’s leading and award-winning providers of affordable homes in London, the South-East and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple, by providing customers with a safe and decent home it allows them to realise their potential, enjoy their environment and contribute to their community.

As a Trade Supervisor at Hyde you will be working within Responsive Repairs to ensure a customer focused approach and a right first time repairs service is met within your team. This is a mobile role, your main office will be in Peckham covering properties in NW London and into SE you may be required to attend our head office in London Bridge on a weekly basis.

**Responsibilities**
- Manage the team to ensure that key performance indicators, such as Customer Satisfaction, RTF and repairs priorities, are achieved and that works orders are closed down within agreed timescales.
- Manage trades operatives to ensure right first-time completion of jobs and that all health and safety is complied with, to safeguard our staff and the public.
- Ensure that works allocation is monitored to ensure full use of time is achieved.
- Monitor budgets ensuring repair jobs are correctly raised and allocated to the correct budget codes to ensure correct capitalisation of works.
- Build effective stakeholder relations and attend meetings with service providers and residents and internal stakeholders as and when required.
- You will be required to cover both London Bridge and Peckham office on a rota basis.

**Skills and Experience Required**
- Experience managing a team is a must with a minimum of 2 years of experience
- Experience working within social housing is desirable
- A background working within a trade is desirable

**Benefits**
- A fantastic pension
- Life assurance
- Great holidays
- An award-winning flexible benefits package.
- Volunteering days

Diversity and inclusion are integral to the Hyde Group, we strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we’re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.

Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process.