Sales Co-ordinator

**Timeless Sales Co-Ordinator Job Description**

**This exciting opportunity allows a talented individual to shape the future of a growing engineering business during a pivotal period of expansion.**

At Timeless Tube, we specialise in forming and fabricating unique tubing for prestigious clients across a variety of sectors, including **rail (transport)**, **retail**, **luxury goods**, and **engineering projects**. Our innovative metalwork solutions have attracted both domestic and international clients, driving our recent expansion to meet increasing demand.

We are seeking an experienced **Sales Co-ordinator** to manage inbound sales enquiries, prepare quotations, and support our Managing Director in achieving sales and margin targets. You will play a key role in maintaining a healthy sales pipeline, delivering exceptional service, and contributing to the growth of the business.

This position offers the opportunity to work **closely with the Managing Director**, gaining insight into high-level decision-making and strategy, while collaborating with other key team members across engineering, marketing, and production.

**Key Responsibilities**:

- Serve as the primary contact for a range of clients, including engineers, fabricators, metal merchants, architects, designers, and private individuals.
- Tailor solutions to meet the unique needs of clients from industries such as **rail (transport)**, **retail**, and **luxury goods**.
- Collaborate closely with the Managing Director to drive business growth and meet sales/margin targets.
- Prepare and follow up on quotations, ensuring timely and accurate responses.
- Work with suppliers to gather quotes for materials and services.
- Collaborate with the senior engineering team on complex technical solutions for both technical and non-technical clients.
- Assist the Marketing Director in tendering for architectural and marine projects, providing content for pitches if required.
- Maintain and analyse the CRM database to optimise sales conversions and provide actionable insights.
- Identify upselling and cross-selling opportunities and monitor competitor activity.
- Provide after-sales support to ensure customer satisfaction and nurture ongoing relationships.

**Experience & Skills**:

- Proven track record in technical sales, with strong commercial awareness.
- Experience working in or selling to **rail (transport)**, **retail**, or other engineering-focused sectors (preferred).
- Excellent verbal, written, and numerical skills, with proficiency in Microsoft Office.
- Customer-focused approach with exceptional listening and communication skills.
- Background in engineering or manufacturing (preferred).
- Enthusiasm for identifying and converting sales leads.

**Why Join Us?**
- Competitive salary with performance bonuses.
- 31 days holiday (including public holidays).
- Free on-site parking.
- Work closely with senior leadership, including the Managing Director, in a collaborative and innovative environment.
- Opportunity to work in diverse industries, including rail, retail, and luxury goods.
- Based in our Poole workshop, with occasional travel within the UK and overseas.

Pay: £25,000.00-£33,000.00 per year

Additional pay:

- Bonus scheme
- Performance bonus
- Quarterly bonus

**Benefits**:

- Company events
- Free parking
- On-site parking

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Retail sales: 1 year (preferred)
- Customer service: 1 year (preferred)

Licence/Certification:

- Driving Licence (required)

Work Location: In person

Expected start date: 04/02/2025