Christmas Customer Advisor

Job Reference: 185505BR

Norwich, Longwater Retail Park

Fixed Term

Full-time

We are now recruiting Christmas Customer Advisors for our Boots store in Longwater Retail Park, Norwich.

The exact shift patterns will be discussed at interview.

**Need to know**

We are now recruiting Christmas Customer Advisors for our Boots store in Longwater Retail Park, Norwich.

The exact shift patterns will be discussed at interview.

**Christmas Customer Advisor**

Joining us as a Christmas Customer Advisor is a great opportunity, whether it’s your first job and you’re looking to gain some valuable experience, or you have a passion for retail and you’re looking for a new challenge.

Whilst this is a temporary contract, there could be the potential for a permanent role later on depending on the opportunities in your local area, so it could be the start of a new career with us.

**About the opportunity**

Christmas in Boots is our most exciting time of the year and it can be very busy, so we’ll provide you with all the training and support you need to help you be at your best. No two days are the same; you could be working on our tills, advising our customers or working in our back shop. Whatever it is we always aim to make the best use of your talents and some of the activities that you could be doing includes:

- Helping our customers: whether that’s answering questions and giving great advice on our fantastic gifts, showing where a product is or simply offering a basket, it’s the little things that make big a difference.
- Helping our stores run smoothly: working with us at Christmas is a great experience but can be fast paced so it’s important we make sure it all goes smoothly. It could be helping with our stock in in the stock rooms, making sure we have the right products displayed on the shop floor or providing a great service on our tills.
- Working as part of a great team: pulling together with other members in the team you will ensure that the stores are always presentable and provide a store everyone can be proud of. Working as a team to solve any issues quickly and being able to adapt to what can be a changing environment is something we love about our amazing teams in store. Supporting the store’s day to day operational activities.

**About you**

Full training is provided for this role, but it would be great if you had the below skills:

- Strong communication and listening skills
- Great organisation skills
- A passion for providing customer care
- Able to work as part of a team, supporting your colleagues and helping to deliver the daily activities
- Strong attention to detail
- A positive, caring attitude and a proud brand ambassador for Boots

**Benefits**

We have a great range of benefits* that go beyond salary and offer flexibility to suit you:

- Generous staff discount (with enhanced discounts for Boots brands, Boots Opticians and Boots Hearingcare)
- Competitive holiday allowance (with the option to buy more days)
- Boots Retirement Savings Plan pension scheme
- Discretionary annual bonus scheme
- Enhanced Maternity / Paternity / Adoption leave pay
- Flexible benefits scheme (via salary sacrifice) including financial wellbeing support, gym membership, holiday buying, dental cover, life assurance, restaurant discount cards, activity passes and much more (exclusions may apply, eligible roles only)
- Access to our Employee Assistance Programme offering free, independent and confidential counselling and support, 24 hours a day, 7 days a week
- Access to corporate third-party discounts, including retail, cinema, holidays and more (UK only)

**Why Boots**

We're always looking for people who care; people who go the extra mile to change things for the better. You'll be joining a company that is evolving and always looking to improve. We foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. As the heart of everything we do at Boots, it's with you, we can change for the better.
- Diversity, equity and inclusion is at the centre of everything we do in our business. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.**What’s next