Support Worker

Support Worker, Look Ahead Care Support and Housing, Royal Borough Kensington & Chelsea

Job description

Looking for a new role where you can make a difference every day? We’re looking for a kind, compassionate and resilient Support Worker to join our Homelessness service in the Royal Borough Kensington & Chelsea

£23,019.36 per annum, working 40 hours per week, plus 25 days Annual Leave, Pension schemes, staff discounts, healthcare and career progression.

Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

To enable vulnerable people living in a variety of different tenures to manage their tenancies/ licences and move towards greater independence within the community by providing a flexible and individually tailored support package. Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service

**Essential**:

- Must be passionate about supporting others
- Motivated
- Driven

**Desirable**:

- Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector.

**Job Overview**:

- Put the service-user at the centre of their support and promote optimism and hope for their increased independence
- Act as a positive influence on service-users encouraging responsible behaviour and self reliance to people residing in the Service
- Support people in a way that maximises their self-sufficiency and enables them to live independently upon discharge from the service
- Support customers to maintain their tenancy

Key Responsibilities:
- To carry out holistic assessments and devise appropriate recovery focused support plans, and comprehensive risk assessments in full consultation with service-users, their families/carers and other agencies
- To ensure recovery focused support plans are created, reviewed, evaluated and amended in accordance with changing needs, presenting risks and individual preferences in order to promote recovery
- Undertake key working responsibilities for a caseload assigned by the Team Leader/Service Manager
- To be flexible and responsive to the needs of service-users as directed by their personal support plan
- To provide recovery focused support to achieve personal goals/aspirations in partnership with service-users, family members and statutory agencies. To work with service-users on a one to one basis to achieve positive outcomes within the given service timeframe
- Ensuring ongoing assessment and management of risks within an attitude of ‘positive risk taking’
- Provide structured support and guidance to other front line staff in their area of expertise, building capacity and skills within the team, and contribute to the relevant internal specialist forum

**Person Specification**:

- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Exudes a warm friendly presence and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviour

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

**Job Types**: Full-time, Permanent

**Salary**: £23,019.36 per year

Schedule:

- 8 hour shift

Reference ID: REQ003729