Accommodation Team Leader

2 weeks ago

Bognor Regis, United Kingdom Butlin's Full time

An exciting vacancy has arisen in our Accommodation & Cleaning department for an Accommodation Village Cleaning Team Leader
Reporting to the Village Manager, you will be responsible for the rooms, apartments, communal
corridors /external areas ensuring high standards at all times for our guests
to enjoy.

**Key responsibilities and duties include**:

- Ensuring the exceptionally high standards of cleanliness within our

units of accommodation are met
- Keeping to tight deadlines ready for our guests to check in
- Resolving any guests queries or concerns
- Ensuring compliance with health and safety procedures
- Lead and motivate a team to deliver excellence.
- Ensuring all necessary company paperwork is completed in line company

policies and procedures.
- Providing an atmosphere where the team feels respected and rewarded and

communication is open and honest.
- Follow through on any performance issues and ensuring the team is

trained coached and mentored.

**Typical working hours**: 40 hours per week, working 5 days over 7
(inc. weekends) later finishes of 9pm on a Monday and Friday, usually 9am - 5pm
on all other days.
- Have a passion to succeed and deliver exceptional customer service in a

results driven environment
- Have a problem solving attitude
- Be able to focus on the detail and prioritise to ensure the biggest

positive impact.
- Strong communication skills to allow good relationships between guests

and team
- Ability to lead and motivate a team in a high pressured environment
- Have the ability to work from the direction of the Accommodation Manager

and own initiative.
We think working at Butlin's is pretty special, here are just some of the benefits of working with us:

- Funded qualification development opportunities from Level 2 to Masters Degrees
- Free use of our pool and many other leisure facilities
- 20% off food in our restaurants and take away
- Subsidised food and drinks in our team diners
- Holidays Discounts of 20% for all your family & friends in Haven, Butlin's & Warner Leisure Hotels
- Subsidised OFSTED Nursery facilities available on resort
- Regular team incentives with great rewards.
- Opportunity to earn £££'s when you refer friends to join our great team
- Access to the Employee Assistance Programme including support for your wellbeing and free access to advice and expertise on financial and legal matters etc
- Fantastic discounts on loads of high street and online brands
- Team Member of the Month Awards
- Instant Recognition schemes with great rewards through our busiest times
- Long Service awards

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