Case Coordinator

THE JOB IS BASED AT MEWA LLP PURE OFFICES, OLDBURY

Medical Expert Witness Alliance (MEWA) LLP provides cost-effective expert witness services for all Medical, Clinical, Non-Clinical and Forensic specialities with input from established independent experts.

We offer an exciting opportunity for you to join a fast-growing organisation to develop your professional experience.

We are looking to recruit a dynamic case coordinator whose role would be to manage their cases including handling referrals, liaising with experts, submitting quotations, proof reading and submitting expert witness reports and invoicing.

**Role Description and Key responsibilities**
- To manage your own caseload of cases including handling referrals, liaising with experts, submitting quotations, proof reading and submitting expert witness reports and invoicing.
- Contacting experts to explain case details and establish timescales
- Providing quotes, timescales and CVs of experts to solicitors
- Preparing instructions based on documents received from the instructing party and sending these to experts
- Arranging appointments and prison visits
- To manage and update the case management database
- To ensure timely submission of reports by liaising with experts
- Creating invoices and chasing payments
- To raise the profile of MEWA at all opportunities
- To work along with other case coordinators and cover them during lunch breaks, annual leave, sick leave etc. as and when required
- To be able to deal with highly sensitive and confidential information
- Any other appropriate and reasonable tasks in relation to the employment as agreed with your line manager.
- This list is not exhaustive, and we reserve the right to amend this as per the needs of the service/ organisation

**Essential Criteria**
- Case Management Experience of 12 months in legal field desirable.
- Minimum experience of working in an office based administrative role for 1 year
- Educated to A level or equivalent
- Knowledge of data confidentiality
- Proficient in use of Microsoft office including Word, Excel and database management.
- Experience of using case management systems
- Excellent communication skills, both verbal and written, with the ability to develop good working relationships with solicitors and other members of team.
- Ability to work under pressure and to tight deadlines
- Excellent time management skills, organisational skills and ability to prioritise workload
- Good record keeping and excellent team working skills
- Attention to detail and ability to learn
- Full on job training will be provided

**Terms and Conditions**
- Salary - From £20500- £23000 pa plus performance-based monthly bonus
- Job hours: 40 hours over a 5-day week. The working hours would be 9:00-17:30

**Location**- All posts will be located at the Oldbury offices.B69 4BY. The office is conveniently located within 2 mins walk from the Sandwell and Dudley train station. There is ample parking space and office space is fully secured.
- **CV outlining your relevant experience.**:

- **Supporting Information to identify how you meet the essential and desirable criteria for this post**

**Interview Date
- ASAP TBC at Oldbury Office**

**Start date
- ASAP**

**NO AGENCIES PLEASE**

**Job Types**: Full-time, Permanent

**Salary**: £20,500.00-£23,000.00 per year

**Benefits**:

- On-site parking
- Wellness programme

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Birmingham, West Midlands: reliably commute or plan to relocate before starting work (required)

Work Location: One location