Business Rates Officer

2 weeks ago

Morpeth, United Kingdom Appcastenterprise Full time

**Further Information**
The Council:
Northumberland County Council operates a huge range of services across one of the largest counties in the UK. Local Government's ongoing challenges and the diversity of our residents means we have to work smarter. That's why we want bold, creative and agilethinkers who can help us move forward and innovate.
The Service:
The Business Rates Team is part of the Council's Revenues and Benefits Service. The team is based in Morpeth and administers and collects Non-Domestic Rates (Business Rates) from over 14,000 businesses in Northumberland.
The role:
You must have a good general standard of education demonstrating literacy and numeracy; clerical/administrative experience; knowledge of the Local Government Finance Act 1988 and associated Statutory Instruments; an awareness of best practice in service delivery;and an awareness of the General Data Protection Regulation.
You must have excellent interpersonal and communication skills in order to support the Council's commitment to provide excellent customer service. A high degree of confidentiality is essential.
You must be a good negotiator, be able to deal confidently with a full range of requests and remain calm and logical in sometimes difficult situations.
You must have experience in working as part of a team, as well as the ability to work on your own initiative to process high volumes of work accurately to deadlines. You should also have experience of operating computerised systems.
Experience of working in a Revenues Section in a local authority, and an IRRV Technician qualification would be desirable.
We are offering:

- Salary: £24,496 - £26,845
- Access to the Local Government Pension Scheme.
- A wide range of staff benefits including a competitive annual leave provision.
- Flexible working arrangements.
- Training opportunities relevant to the post.
For an informal discussion about this role please contact Gillian Caisley on.
For a copy of the job description please see the attached supporting documents.

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