Spares Advisor

**We are currently recruiting a passionate and knowledgeable Spares Advisor to help us grow, deliver sales and exceed customer expectations**

**The role**:
**As a Spares Advisor, you’ll be committed to delivering an outstanding level of service, and you’ll be professional, driven and enthusiastic. The Spares Advisor role is customer facing, building rapport and strong relationships with new and existing customers. You’ll naturally promote and embrace our inclusive team environment and we’re sure you’ll have some fun along the way**

**Key Responsibilities**:

- Supporting the Spares Manager with achieving and exceeding sales targets
- Supporting the Spares Manager with attracting and securing new customers and business
- Ensuring we maintain high standards, creating and maintaining a loyal customer base and providing a first class service.
- Assisting with the general duties within the branch and providing a specialist Spares point of contact to customers
- Interpreting data and managing initiatives to drive efficiency and profit, including KRAs and KPI information

**You**:

- With sound knowledge of heating spares product and materials, you will play a crucial role in growing our existing business whilst attracting new customers by outshining the competition. You will have the ability to work on your own initiative with a minimum of supervision. This role is extremely varied allowing you to gain extensive product knowledge and experience. Ideally you will have previous experience in the spares industry, but more importantly, you will have the right attitude and enthusiasm with ambition to take ownership of your own success.

**Us**:

- From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career

We’re proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we’re super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.

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**Benefits Package and Cultural Environment**:

- Discounts, savings and cash back at numerous retailers
- Savings on driving lessons, phone bills, gym memberships as well as further benefits
- Life assurance
- Bonus
- Extended family policy including maternity, paternity, additional annual leave and more
- Mental Health First Aiders and Employee Assistance Programme, let's be there for each other
- Complete induction and a company that lets you grow and encourages development
- Financial education and loans
- Flexible working options
- Striving to create an environment of inclusion so everyone can be their true self
- And more#LI-DNI