Front Desk Receptionist

4 days ago

Bromley, United Kingdom Church Road Chiropractic Ltd Full time

We are seeking a highly motivated and dedicated individual to join our team as a Front Desk Assistant. You will play a vital role in supporting our chiropractor in providing exceptional patient care and ensuring smooth operations in our clinic.

**Responsibilities**:

- Greet and welcome patients, making them feel comfortable and at ease
- Assist patients in completing necessary paperwork and forms
- Maintain patient records and ensure accuracy and confidentiality
- Prepare treatment rooms for patient examinations and therapies
- Assist the chiropractor during patient treatments and therapies
- Perform basic administrative tasks such as answering phone calls, scheduling appointments, and managing the front desk
- Educate patients on exercises, lifestyle changes, and self-care techniques recommended by the chiropractor
- Provide outstanding customer service and address patient inquiries and concerns
- Maintain cleanliness and orderliness of the clinic environment
- Collaborate with the chiropractor and other team members to optimize patient care and treatment outcomes

Qualifications:

- Excellent interpersonal and communication skills
- Secondary School education; additional education or certification in healthcare or related fields is a plus
- Previous experience in a healthcare or customer service role is preferred
- Familiarity with chiropractic terminology, techniques, and procedures is advantageous but not required (training will be provided)
- Strong organizational and multitasking abilities
- Attention to detail and accuracy in maintaining records and paperwork
- Compassionate and caring attitude towards patients
- Ability to work effectively in a fast-paced environment
- Proficiency in computer skills, word, excel, outlook

**Benefits**:

- Making a meaningful impact in the community by helping patients improve their health and well-being
- Competitive salary based on experience and Bonus structure with OTE (uncapped commission)
- Opportunities for professional growth and development
- Positive and supportive work environment

How to Apply:
**Salary**: £10.50-£12.00 per hour

**Benefits**:

- Company events
- Employee discount
- On-site parking

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus scheme
- Loyalty bonus

Ability to commute/relocate:

- Bromley: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Which Days and Times are you available to work?
- How Long does it currently take you to commute to Bromley (BR2 0EG) and how would you be commuting (eg bus, walking, driving)?
- Do you have a notice period in your current role?

**Education**:

- GCSE or equivalent (preferred)

Work Location: In person

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