Environmental Services Supervisor

12 hours ago


Grays, United Kingdom Savills Management Resources Full time

**Purpose of the Role**

Lakeside Shopping are now seeking to recruit an Environmental Services Team Leader who will lead and manage shift cleaning teams who carry out environmental duties to front, back and external areas of the shopping centre.

This position is based on 40 hours per week, 4 on, 4 off rolling pattern.

**Key Responsibilities**
- Supports Head of Department and performs management duties when manager is absent or out of office
- Manages inventories and stock, keeping detailed records of inventory use and advising management on ordering where necessary
- Provides encouragement to team members, including communicating team goals and identifying areas for new training or skills
- Assists management with hiring processes and new team member training
- Answers team member questions, helps with team member problems, and oversees team member work for quality and guideline compliance
- Conducts team briefings to update members on best practices and continuing expectations
- Ensures exceptional cleaning standards across the centre are met daily

Provides quality customer service, including interacting with customers, answering customer enquiries, and effectively handling customer complaints

**Skills, Knowledge and Experience**

**Skills required**

Leadership

Strong Oral and Written Communication

Ability to motivate teams

Employee Training Experience

Self-Motivation

Strong Relationship Building

Customer Service Skills

**Advantageous**

Previous working knowledge of cleaning techniques/equipment/machines

Working Hours - 40 hrs (4 on 4 off)

Salary - £31,000.00

LI-DNI

Please see our Benefits Booklet for more information.



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