Housekeeping Assistant

12 hours ago


Stirling, United Kingdom Hotel Colessio Full time

Ensure cleaning of guest rooms, corridors and public areas of the hotel is to a very high standard
- Ensure reputation of housekeeping and hotel is continually maintained
- To promote a helpful and professional image to hotel guests by giving full co-operation to any guest requiring assistance, with a prompt and caring attitude
- To anticipate guest needs whenever possible to enhance quality service and in turn enhance client satisfaction
- Welcome all customers in a pleasant and polite manner at all times
- Proactively encourage guests to provide feedback on guest comment cards or online internet sites
- Maintain relationships with customers and colleagues
- Work to departmental minimum standards of performance
- Ensure housekeeping trolley is maintained on a daily basis
- Follow company policy in regards to disposal of waste
- Undertake regular deep cleaning duties
- Ensure staff dress code is adhered to at all times
- Ensure lost property is passed to the Head Housekeeper for safe storage
- Maintain regular and effective communication within your team by attending briefing sessions and meetings when required
- Communicate effectively with HOD and General Manager
- To identify and report maintenance requirements and hazards in the work place to Head Housekeeper
- To comply with statutory and legal requirements for fire, health and safety, licensing and employment and to ensure that members of the team are also aware of these requirements and are working in accordance to these requirements
- To carry out any other reasonable duty asked of you by the General Manager

**Job Types**: Full-time, Part-time, Temporary

**Salary**: from £8.91-£9.50 per hour

**Job Type**: Part-time
Part-time hours: 20 per week

**Salary**: £8.91-£9.50 per hour

Schedule:

- Day shift

Ability to commute/relocate:

- Stirling, FK8 1DU: reliably commute or plan to relocate before starting work (required)



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