Casual Retail Assistant

2 weeks ago

London, United Kingdom COOK Full time

Join Our Cook Family in Blackheath

Casual Hours, as and when required but will know in advance - Fantastic Benefits, some weekend working

REMARKABLE SERVICE
- The customer is always more important than anything else you are doing.
- Create a friendly shop with a fun buzz, giving every customer a warm welcome.
- Offer every customer a taster and use it as an opportunity to talk about our food.
- Ask open questions and provide expert information about our food, as appropriate.
- Share information with the customer on new products, what goes with what, side dishes, serving suggestions, garnishes and so on.
- Keep yourself up to date with all our products, including how and where they are made. Understand what dishes suit which occasion - be an expert
- Use your knowledge to help customers plan menus or advise on catering for occasions. Talk to customers about upcoming offers, products and promotions
- Be a whizz on the till. Pack customers bags quickly and carefully. Give a gracious goodbye.
- Be thoughtful - help carry bags to car, entertain children, offer another basket. Do whatever you think appropriate to help the customer have a good experience.

REMARKABLE BUSINESS
- Know your shop targets and aim for them
- We are a food business - make sure the shop always looks immaculate, clean and spotless.
- Make sure stock is replenished and rotated, and the freezers are full.
- Be a whizz on the till. Operate it efficiently and accurately. Use in store computer to record till data.
- Understand the shop paperwork, necessary legal checks and their purpose.
- Open up the shop. Close the shop and cash up.
- Checking in deliveries and placing orders.
- Ensuring paperwork is complete and accurate.
- Assist with stock taking as required.
- To follow the Health & Safety policy and to report anything which may affect team or customers wellbeing to the Manager immediately.
- Look smart with apron, and name badge at all times.

REMARKABLE PEOPLE
- Support your Shop Manager and Team members by being an active part of the team, being willing to contribute and roll your sleeves up, and work together to create a remarkable shop.
- To complete all training in a timely manner.

Applicants over 18 only please due to elements of lone working.

**Job Type**: Part-time
Part-time hours: 8-16 per week

**Salary**: £10.85-£11.05 per hour

**Benefits**:

- Company events
- Employee discount
- Life insurance
- Store discounts

Schedule:

- 8 hour shift

Ability to commute/relocate:

- London, SE3 0AX: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Retail sales: 1 year (preferred)
- customer service: 1 year (preferred)

Reference ID: TS

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