Maintenance Administrator
2 weeks ago
Wrights Residential are a busy independent Estate Agent based in Trowbridge, Wiltshire, priding ourselves on providing exceptional service. We are currently looking for a dedicated and proactive Maintenance Administrator to join our friendly lettings team. If you thrive in a fast-paced environment and have a passion for ensuring the highest standards of service, we want to hear from you
Key Responsibilities:
- Liaise with Tenants, Landlords, and Contractors: Act as the primary point of contact between tenants, landlords, and contractors to ensure smooth communication and resolution of maintenance issues.
- Proactive Issue Management: Identify and address maintenance issues promptly, ensuring that all concerns are dealt with efficiently and effectively to minimize disruption for tenants and landlords.
- Maintain Constant Communication: Keep all parties informed throughout the maintenance process, providing updates as needed to ensure transparency and satisfaction.
- Work Under Pressure: Manage multiple tasks and priorities in a fast-paced environment, maintaining a calm and organized approach while meeting deadlines.
Qualifications:
- Previous experience in property management, maintenance administration, or a similar role is preferred but not essential.
- Strong communication skills, both verbal and written, with the ability to build rapport.
- Excellent organizational skills and attention to detail.
- Ability to work effectively under pressure and manage priorities.
- Proficient in using office software and property management systems.
What We Offer:
- Competitive salary with annual bonus
- A supportive and friendly work environment.
- Opportunities for professional development and career advancement.
How to Apply:
We look forward to hearing from you
**Job Types**: Full-time, Permanent
Pay: From £26,000.00 per year
Additional pay:
- Yearly bonus
**Benefits**:
- Company pension
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Trowbridge, BA14 8ER: reliably commute or plan to relocate before starting work (required)
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- customer service: 1 year (preferred)
- Property management: 1 year (preferred)
Work Location: In person
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