Security Control Room Operator

Security Control Room Operator

At abrdn, our purpose is to enable our clients to be better investors.

Clients worldwide trust us to find future-fit investment opportunities to deliver the outcomes they want. Our technology and insight help empower them to make better decisions, while the powerful partnerships we build help to enhance the expertise that we offer. And by enabling clients to invest responsibly, it helps us to build a better world.

**About the department**

As part of the Security and Resilience Control Centre (SaRCC) at abrdn, we provide a coordinated technical security capability, oversee global operations and travellers, and handle customer concerns. Our dedicated team of Controller, Operator, and Specialist ensures the safety of the abrdn estate through the use of Coordinated Technical Security Systems.

**About the role**

As a Security Control Room Operator, you will support and direct Security Officer personnel, promote effective communication and collaboration, and maintain technical security and building management systems within the SaRCC. Your responsibilities include supporting the training and development of staff, reporting inappropriate conduct, and ensuring adherence to operational processes and procedures. You will play a key role in incident management, prioritising alarms and phone calls, and ensuring a swift and effective response to maintain building security and staff safety.
- Knowledge of Incident Management processes, CCTV, and Intruder Detection Systems.
- Strong decision-making skills under pressure and the ability to prioritise tasks.
- Excellent interpersonal skills, particularly in telephone and written communications.
- Great teammate who is dependable, accountable, and keeps a cool head during challenging situations.
- Self-motivated with corporate security sector experience.

**Our benefits**

There's more to working life than coming home with a good salary. We have an environment where you can learn, get involved and be supported.

When you join us, your reward will be one of the best around. This includes a 16% employer pension contribution, private healthcare and a range of flexible benefits - including gym discounts, season ticket loans and access to an employee discount portal. You can read more about our benefits here.

**Our business**

Enabling our clients to be better investors drives everything we do. Our business is structured around three distinct areas - our vectors of growth - focused on our clients' changing needs. You can find out more about what we do here.

**An inclusive way of working**

Whatever way you like to work, if you have the talent and commitment to join our team, we'd like to hear from you.

At abrdn we've adopted a 'blended working' approach. This approach combines the benefits of face-to-face collaboration, coaching and connecting in our offices with the flexibility of working from home. It enables colleagues to find a balance that works for their roles, their teams, our clients and our business.

**We're committed to providing an inclusive workplace where all forms of difference are valued and which is free from any form of unfair or unlawful treatment. We define diversity in its broadest sense - this includes but is not limited to our diversity of educational and professional backgrounds, experience, cognitive and neurodiversity, age, gender, gender identity, sexual orientation, disability, religion or belief and ethnicity and geographical provenance. We support a culture that values meritocracy, fairness and transparency and welcomes enquiries from everyone.**

Job ID R0072353