Service Advisor
2 weeks ago
MBA are looking for a Service Advisor to work out of our client’s prestigious Motorcycle Retail Centre in Manchester. This is a great opportunity to work with one of the most prestigious brands in the automotive industry.
The client is a family run business who started over 110 years ago and during that time, have sold and repaired cars and bikes across multiple locations in the North West. As a Service Advisor, you are responsible for engaging with customers day to day, discussing their service and MOT requirements and providing the best solution for the customer. You will also be responsible for keeping customers informed and making sure work is completed on time.
In return, the Service Advisor can expect a salary of £23,205 with a realistic OTE £26,705. There’s also 22 days paid annual leave which increases on length of service, Company Pension Scheme, Life Assurance, Employee Reward & Recognition Schemes, Social Events, Staff Discounts, Subsidised Car Schemes and Employee Wellbeing Initiatives.
**About the role**
- Taking appointments from our lead qualification team
- Meeting and greeting customers (walk in/appointment) and arranging motorcycle maintenance
- Discussing various options available to customers working within the lines of their needs and budget
- Go over repair options & costs with customers making sure they understand what is required and why
- Speak to customers over the phone and F2F
- Giving an honest, transparent sales experience
- Meeting or exceeding targets based on sales and customer satisfaction
- Upselling additional work or service plans
- Delivering excellent service at all times making their experience enjoyable and memorable
**About you**
- Excellent levels of customer service
- Have a keen interest in motorcycles
- Relevant experience is preferred but not essential
- Have great planning and organisational skills
- Work efficiently under pressure ability to achieve and reach targets
- Be self-motivated and driven to succeed
- Good communication skills
- Great work ethic
**What’s Next?**
**Job Types**: Full-time, Permanent
**Salary**: £23,205.00-£26,705.00 per year
**Benefits**:
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Life insurance
- On-site parking
- Referral programme
Schedule:
- 10 hour shift
- Day shift
- Weekend availability
Supplemental pay types:
- Bonus scheme
- Commission pay
Work Location: One location
-
Customer Service Advisor
7 days ago
Manchester, United Kingdom Switch Advisor Ltd Full time**About us** Switch Advisor Ltd is a small business in Manchester. We are professional, customer-centric and inclusive. Our work environment includes: - Modern office setting - On-the-job training - Safe work environment - Company perks We are looking for a Customer Service Advisor to join our team in Manchester. This position is responsible for...
-
Customer Service Assistant
2 weeks ago
Manchester, United Kingdom Switch Advisor Ltd Full timeJoin Our Team as a Top Customer Service Representative in Manchester! We are seeking top talents like you to become an integral part of our customer-centric team and set new standards for excellence as we need to grow and expand. **About Us**: At Switch Advisor, we are committed to providing unparalleled customer service, and our success is driven by...
-
Sales Advisor
2 weeks ago
Manchester, United Kingdom Switch Advisor Consultants Full time**About us** Switch Advisor Consultants is a small business in Manchester. We are professional, customer-centric and inclusive. Our work environment includes: - Modern office setting - Growth opportunities - Casual work attire - Relaxed atmosphere - Regular social events **Responsibilities**: - Greet customers and provide excellent customer service. -...
-
Sales Advisor
1 week ago
Manchester, United Kingdom Switch Advisor Consultants Full time**About us** Switch Advisor Consultants is a small business in Manchester. We are professional, customer-centric and inclusive. Our work environment includes: - Modern office setting - Growth opportunities - Casual work attire - Relaxed atmosphere - Regular social events **Responsibilities**: - Greet customers and provide excellent customer service. -...
-
Customer Service Assistant
5 days ago
Manchester, United Kingdom Switch Advisor Ltd Full time**About us** Switch Advisor Ltd is a small business in Manchester. We are professional, customer-centric and fast-paced. Our work environment includes: - Modern office setting - Safe work environment - Company perks - Regular social events **Position: Customer Service Representative** **Core Duties & Responsibilities**: - Deal with customer complaints...
-
Customer Service Assistant
3 days ago
Manchester, United Kingdom Switch Advisor Ltd Full time**About us** Switch Advisor Ltd is a small business in Manchester. We are professional, customer-centric and fast-paced. Our work environment includes: - Modern office setting - Safe work environment - Company perks - Regular social events **Position: Customer Service Representative** **Core Duties & Responsibilities**: - Deal with customer complaints...
-
Trainee Customer Service Advisor
3 days ago
Manchester, United Kingdom WINNOVATION SERVICE LTD Full timeAs a Trainee Customer Service Advisor, you will undergo comprehensive training to equip you with the skills needed to provide exceptional customer service. You will work closely with experienced team members, learning the ins and outs of our products, services, and customer care strategies. **Key Responsibilities**: - Handle customer complaints with...
-
Customer Service Assistant, Full Time
2 weeks ago
Manchester, United Kingdom Switch Advisor Partners Full time**About us** Switch Advisor Partners is a small business in Manchester. We are professional, supportive and creative. Our work environment includes: - Modern office setting - Regular social events - Company perks - Safe work environment Customer Service Assistant Manchester, UK **Duties**: - Provide exceptional customer service by responding to...
-
Customer Service Assistant, Full Time
2 weeks ago
Manchester, United Kingdom Switch Advisor Consultants Full time**About us** Switch Advisor Consultants is a small business in Manchester. We are collaborative, fun and inclusive. Our work environment includes: - Casual work attire - Growth opportunities - Wellness programmes - Regular social events **Responsibilities**: - Respond to customer inquiries in a timely and professional manner. - Provide accurate...
-
Customer Service Assistant, Full Time
1 week ago
Manchester, United Kingdom Switch Advisor Consultants Full time**About us** Switch Advisor Consultants is a small business in Manchester. We are collaborative, fun and inclusive. Our work environment includes: - Casual work attire - Growth opportunities - Wellness programmes - Regular social events **Responsibilities**: - Respond to customer inquiries in a timely and professional manner. - Provide accurate...