Account Manager/customer Services

2 weeks ago


Ringwood, United Kingdom Aspire Jobs Full time

**Salary**: c £24k + uncapped bonus, c £30k OTE 1st year

**Hours**: 8.30am-5.30pm Mon-Fri office based

**Benefits**: Free parking, full training,
- Pension contribution of 5% within a personal company pension plan.
- Sick pay (5 days paid then SSP)
- Holiday pay - 20 days + 1 extra day per year for a full year served. Bank holidays are included on top of this as normal. Holiday up to 25 days.
- Access to company share saving scheme.
- Life insurance - 1 year’s salary for death in service

Is your background in Catering, Hospitality or retail? Are you looking for a new career path where you can utilise your industry experience - working only Monday to Friday 8.30 til 5.30pm? **NO EVENINGS OR WEEKENDS**

This is the perfect chance for a passionate professional looking for a Customer Services or Account Manager position where you can deliver exceptional service to luxury high-end clients within the catering & hospitality sectors.

This is a very busy role that requires experience of multi tasking, juggling many balls at once, have an excellent memory and be confident across the MS Office suite (Word, Excel, Outlook).

**Duties and Responsibilities**:

- Managing a portfolio of existing client accounts
- Answering incoming calls from clients and providing assistance
- Logging calls on the CRM system
- Building relationships with clients
- Receive and process orders
- Dealing with the warehouse and organising deliveries
- Working to targets
- Upselling to existing clients
- Work very closely with a Field Sales Executive to manage your accounts

**Experience and Knowledge**:

- Previous experience within a customer service/ account manager position
- Confident communicator on the phone
- Ability to work within a fast paced environment
- Strong attention to detail and organisational skills
- Confident use of Microsoft systems
- Good interpersonal skills
- Be self motivated

You should also have good Maths and English (GCSE Grade C and above)



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