Receptionist - Alternate Weekends

5 days ago

Wolverhampton, United Kingdom Capital Care Group Full time

Accountability Level
- Individuals in Care, Support and Service directly serve our customers (e.g. Service Users and their families, colleagues, purchasers and suppliers).
- It includes people who work individually or as members of teams and may include supervisory roles.
- These roles meet the needs of internal and external customers, guided by professional and corporate standards and procedures.

**Customer Focus**
- Identify and meet the needs of our customers.
- Demonstrate initiative.
- Build good relationships with all customers.
- Know who our customers are; respond to them appropriately and efficiently. Try to exceed expectations.
- Recognise concerns and seek advice, as appropriate and offer solutions.
- Present a positive, helpful and professional image to Service Users’, their families and friends, colleagues, purchasers and the public.

**Team Excellence**
- Build and maintain good working relationships.
- Communicate effectively with team members.
- Maintain appropriate level of knowledge and skills.
- Cooperate with and support colleagues, sharing knowledge and information.
- Participate in meetings / handovers and maintain high standards of communications and record keeping as appropriate.

**Job Competencies**
- Shows respect for rights and feelings of service users and colleagues.
- Maintains good communication with people of different cultures, age and gender.
- Carries out tasks to a schedule.
- Shows good interpersonal skills.
- Maintains confidentiality
- Demonstrates integrity.

Job Specific Duties - Receptionist

**Specific Duties Include**:

- In the face of the company, meeting and greeting visitors in a friendly, professional manner always.
- Answering the telephone with proffesionalism.
- Typing
- Opening of Post and allocating to appropriate staff
- Faxing
- Photo Copying
- Filing

**Knowledge, Skills and Experience**:
Experience in an secretarial related setting preferred.

Experience & good understanding in the use of Microsoft Office Packages such as Word, Excel, Powerpoint etc.

The above is an indication of the main areas of responsibility of the post holder. It is not an exhaustive list of duties, which may be required from time to time.

This job description may be changed to meet the needs of the company.

Pay: £12.50 per hour

**Benefits**:

- Bereavement leave
- Company pension
- Discounted or free food
- Free parking
- On-site parking
- Sick pay

Work Location: In person

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