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Business Administration Apprentice

2 weeks ago

Stockport, United Kingdom Cheadle Medical Practice Full time

We are looking for an engaged, positive, friendly, hard-working and resilient individual to join our reception team at Cheadle Medical Practice.

You will work as part of our reception team while studying for your **Level 3 Business Administration Apprenticeship** - Damar Training are the apprenticeship provider and you can find more information about your qualification on their website. This is a **full-time** role and you will be given time during the working week to study.

It's an incredibly busy time in General Practice - patient expectations are higher than ever, so we need someone who can work at a fast pace while delivering excellent customer service.

It's a very difficult role, including dealing with some challenging patients, but it can be very rewarding to know that your work has improved the healthcare and lives of patients across our local community. You won't be bored

This will include a mixture of 'early' (08:00 start) and 'late' (19:00 / 20:00 finish) shifts.

Hours: 37.5 per week

**Person Specification**

**Qualifications - Desirable**
- GCSEs at Grade C or equivalent (or 4-9), including English and Maths

**Personal Attributes - Essential**
- Works effectively independently and as a member of a team
- Flexible approach to meet service needs and ensure a stakeholder focused response
- Self-motivated and proactive
- Continued commitment to improve skills and ability in new areas of work
- Demonstrate excellent interpersonal and communication skills including excellent use of English

**Skills and Experience - Essential**
- Ability to work in a fast-paced environment
- Evidence of resilience
- Awareness of need for confidentiality of information
- Attention to detail - able to work accurately, identifying errors quickly and easily
- Excellent verbal and written communication skills
- Commitment to won continuing personal development
- Computer literate

**Skills and Experience - Desirable (but not essential)**
- Experience of working in a medical or primary care setting
- General office skills - photocopying, scanning, shredding

**Physical Requirements**
- Commit to a DBS check
- Able to undertake the demands of the post with reasonable adjustments if required

**Job Types**: Full-time, Fixed term contract
Contract length: 15 months

Pay: £7.75 per hour

Expected hours: 37.5 per week

Application question(s):

- Please list any days and times when you are NOT available to work.
- Please list your preferred number of contracted hours per week.
- Can you give an example of a time you had to work quickly under pressure?
- Can you give an example of a time you’ve dealt with a difficult customer?
- Please give brief explanations for any gaps in your CV.
- What makes you want to be an apprentice at Cheadle Medical Practice?

Work Location: In person

Application deadline: 02/02/2025