Private Sector Technical Support Officer

1 week ago


Hemel Hempstead, United Kingdom Dacorum Borough Council Full time

**Job details**:
**Job reference**

REQ0002173

**Application closing date**

02/02/2025

**Salary**

£29,301 - £30,457 (Inclusive of London Fringe Weighting)

**Package**

Generous holiday entitlement - outstanding 19.5% employer contribution pension scheme - flexible working patterns - car salary sacrifice scheme

**Contractual hours**

37

**Basis**

Full time

**Private Sector Technical Support Officer**:
**Job description**

**Permanent**

**Ref**: H7313**
- Are you looking for an introduction to working for a local authority? Or are you looking for a new challenge or change of direction?
- We’re looking for someone with excellent administration skills and a good communicator with the ability to learn new tasks and systems quickly and work well with others in a fast-paced environment. You must be well organised and have a desire to learn. Attention to detail and accuracy will be essential.
- This role is an exciting opportunity for someone with a passion for delivering excellent customer service. The post gives support to the team, assisting with the preparation of paperwork for property licences and assisting with data collection in regard to unlicenced properties within the borough. You will also assist in the co-ordination of Landlord Forums and to support the team with the delivery or projects which aim to drive up standards within the Private Rented Sector.
- Your duties will include managing our Housing mailbox using outlook, and responding to landlords and tenant enquiries both in writing and over the telephone. You will need to maintain awareness of issues that may impact people’s standard of living in the Private rented sector.
- You will work in collaboration with other services and senior management to ensure that services are joined up appropriately and are aligned to the achievement of the Council’s aims and objectives.

**Interviews Date(s)**: TBC



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