Stock Controller

**About BT**

BT has a key role in British society, fostering change and leading technology innovation. From delivering the Olympics, to supporting the emergency services, to investing more into research than any other UK technology company, we take pride in everything we do - and in the people who work here.

We're now a global company operating at the forefront of the information age, employing 90,000 people in 180 countries. And we're on a mission. Guided by our core values of Personal, Simple and Brilliant our goal is to help customers, communities and businesses overcome barriers and release their potential.

So, if you're interested in the power of potential, why not join us today and release yours? You can read more here about what it's like to work at BT.
- About the Role- The purpose of this role is to support the Maintenance Operations Stores and Workshop Team Leader and Maintenance Operations Manager in supplying a world class service to BT’s customer base through parts and warehouse management in the Barlborough Stores.
- Maximising team effectiveness and productivity and ensuring all contractual SLA’s and efficiency metrics are met to deliver a world class customer experience.
- To liaise closely with peers in Enterprise Field Service to support and implement improvement strategies.
- Responsibility for Barlborough Stores warehouse and parts functions enabling BT to meet contractual customer SLA’s.- Responsibilities- Liaising with the Maintenance Operations Manager and S&W Team Leader on controlling Unity and BT stock requirements.
- Liaising directly with other departments within the company, as requested, to ensure effective levels of communication are maintained.
- Monitor and recommend training requirements, manufacturer and BT accreditations.
- Develop close working relationship with peer groups, Service Desk, Field Engineering teams and other operational departments.
- Pro-active in maintaining good levels of morale through effective communication.
- A pro-active approach to resolving local issues within the team, escalating into the Maintenance Operations Stores and Workshop Team Leader and Maintenance Operations Manager where appropriate.
- Responsible for adhering to all BT H&S guidelines and escalating into the Maintenance Operations Manager where appropriate.
- Assist the Maintenance Operations Manager with Maintenance Ops CI.
- Requirement to attend any training courses appropriate to the role, on or off their normal place of work.
- Responding to requests and enquiries from other departments in a timely manner.
- Utilising system reports and contractual information to plan and maintain spares availability for the company’s storage locations.
- To maintain minimum / maximum stock levels within budgetary target.
- Liaise directly with external suppliers included within the approved BT supplier database.
- Monitoring the shipment to and from repair centres of Customer Property and BT assets.
- Arrange van collections and liaise with all BT approved couriers
- Skills and Experience- Ability to support their Team Leader and Line Manager through transformational changes.
- Ability to process complex ideas and think logically; perceives and understands others.
- Commercially aware.
- Possesses the ability to take well-evaluated risks and be bold in making decisions and taking action.
- Acts with integrity and takes responsibility for own actions and responses.
- Customer facing; strong interpersonal skills, assertive, financial awareness.
- Competent on BT systems reporting tools and using data to drive efficiencies.
- Personal attributes; have initiative, a pro-active approach to dealing with customer issues, must take ownership of situations and be accountable.
- Ability to perform on Microsoft Office App’s
- Perform any task deemed fit by the Maintenance Ops Stores and Workshop Team Leader and Maintenance Ops Manager
- Strong problem-solving skills with a logical mind - MANDATORY
- Excellent oral and written communication and presentation skills - MANDATORY
- Highly motivated; consistently takes initiative; demonstrated ability to work independently and under supervision - MANDATORY
- Excellent attention to detail - MANDATORY
- Positive, ambitious, proactive and enthusiastic to change - MANDATORY
- Ability to multi-task in a fast-paced environment - MANDATORY
- Fork Lift Truck Experience - Preferable
- Benefits- At BT, we entertain, educate, and empower millions of people every single day. We’re a brand built on connecting people - whether that’s friends, family, businesses, or communities. Working here, you’ll receive an attractive salary and a range of competitive benefits, but - more than that - you’ll be joining an ambitious organisation with a culture of togetherness, collaboration, and inclusivity, that takes a genuine and proactive interest in your progress and development. Benefits of working for BT include:
- Competitive salary and on-target bonus plan
- Worl