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Customer Service Assistant

2 weeks ago

Brough, United Kingdom Waugh Petroleum Ltd Full time

We are looking for a Customer Service Assistant to join our team at Shell Beacon on the A63 Eastbound near Brough

minimum of 20 hrs per week

£11.44 per hour

Must be comfortable working alone.

Ability to drive is essential due to site's location.

Our Customer Service Champions make sure that our service station is always a welcoming place for customers. They keep it clean and safe, with everything working well. Above everything, they enjoy helping customers to have a great day. The job is hard work but very rewarding.

Responsibilities include:

- Welcoming and greeting customers.
- Providing great customer satisfaction through excellent service.
- Keeping the station looking great at all times.
- Maintaining a fully stocked shop.
- Understanding customers’ needs and wants.
- Managing point-of-sale processes.
- Receiving in new stock.
- Knowing about our products and sharing that knowledge with customers.

We are looking for people who will always be friendly and welcoming to customers, giving them full attention and treating them as guests. Other responsibilities are:

- Working well under pressure and without constant supervision.
- Knowing all about the products we sell and being ready to explain them to customers.
- Being a great communicator - talking with customers and taking time to understand what they need. Bring your personality to work.
- Being sincere and positive at all times.

If you are a hard working, honest, reliable person with a flair for customer service, then this is the job for you.

Combine our creative, collaborative work environment with an impressive range of benefits and joining Shell becomes an inspired choice.

**Job Type**: Part-time

Pay: £11.44 per hour

Expected hours: No less than 20 per week

**Benefits**:

- On-site parking

Schedule:

- Monday to Friday
- Night shift
- Weekend availability

Work Location: In person

Application deadline: 07/08/2024
Reference ID: Beacon