Logistics Associate

**About us**

CardioScan is a global cardiac data and analysis company. We provide cardiac data and reporting to primary health practitioners in ten countries, including Australia, the US, the UK and across Asia.

We deploy cardiac equipment into the field, collect heart data and provide analysis to our customers with the upmost focus on accuracy, quality and speed. We want to put the right data in the hands of those who need to make the decision, in a time of need.

We combine leading equipment with outstanding people and innovative software to ensure a focus on the customer and ultimately, their patient.

Our BeatBox Cardiac Management Platform has been built from the ground up with a focus on efficiencies and security in mind. BeatBox is at the core of all our global operations with 5000+ users globally, reporting over 1M tests a year, with over 8000+ devices in the field.

**About the role**

We are seeking a dedicated and proactive Logistics Associate to join our dynamic team in our brand new UK Office. This role is responsible for handling logistics activities, operations and administrative tasks and reports into the operations manager. The role specifically focuses on delivering an exceptional patient centered service. You will work both independently and within a team, to diligently plan, organize and carry out logistics activities that will assist the company to meet targets, improve the flow of inbound and outbound operations.

**This is a fixed term contract for 4 months with the possibility of becoming permanent depending on performance and organizational requirements.**

**Key responsibilities**
- Coordinate and expedite requests, time-specific pickups and deliveries and other special requests
- Packing and shipping patient devices
- Keep customers informed by forwarding notices, shipment date, method, and current status
- Undertake basic data collection, analysis and distribution activities
- To provide a general enquiry and information service to all patients, public and other clinical colleagues.
- Maintain the quality processes and procedures across the logistics department ensuring that CQC guidelines are being me.
- Feedback to line Manager any problems that patients are experiencing and work with other departments to resolve issues where possible

This is not an exhaustive list of responsibilities; it is expected that all members of the team work in a pro-active manner. Should you become aware of an opportunity to improve our business procedures it is expected that you share this information with the team and participate in the solution process.

**About you**
- Alignment (professional and personal) with CardioScan’s core values and expected behaviours.
- Education level - GCSEs (including English and Mathematics) or equivalent qualifications. A-levels or equivalent further education qualifications are desirable.
- Previous experience in an administrative or logistics role is preferred, particularly within a healthcare or med tech environment.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
- Attention to detail and a high level of accuracy.
- Ability to work independently and as part of a team.
- Familiarity with medical terminology and cardiac diagnostics is a plus.

**CardioScan is**:

- A place where you can play a key role in a business that is growing rapidly
- An opportunity for career growth
- A place that places significant trust and provides autonomy of its team and resources
- Where personal growth and self-learning is encouraged and supported
- Strong culture of growth and development
- A company that truly live our goals of Agile & Innovative, Commitment, Generosity, Accountability, The Whole team and or course, Heart.

**CardioScan benefits**
- Development of both your technical and soft skills through specialised training portals available for all staff
- Close to public transport
- Flexible working arrangements
- Global EAP (Employee Assistance Program) support
- Birthday Leave
- Team events and employee awards - we celebrate the wins

**Our people are our priority, and we strive to create a workplace where people are respected, valued, and rewarded for their contributions. We focus on outcomes. We value flexibility and encourage our team to work in ways that support their work/life commitments and wellbeing.