Booking Co-ordinator

1 day ago


Aberdeen, United Kingdom John Codonas Pleasure Fairs Ltd Full time

Reporting to the Management team, as well as the Directors, the Booking co-ordinator’s role is to arranging bookings for customers, ensuring their requirements are known by the operational team and assisting with queries. This is a part-time position working 3 days from 7 (one of which will be at the weekend) with some flexibility required regarding working days.

**Principle Duties and Responsibilities**:

- Customer Bookings_
- Assist with customer bookings so that you can engage with customers and understand the full scope of queries raised.
- Database Management & Direct Marketing_
- Work alongside other team members to add content to, and maintain, the customer database
- Investigate and implement ways to grow the existing database
- Work with the customer database to deliver direct marketing campaigns aligned with marketing & PR objectives and specific campaigns
- Marketing_
- Assist the Management with day-to-day marketing activities and campaigns such as the website, printed collateral i.e. flyers, posters, exhibition banners, vouchers, etc. Digital communications, customer surveys etc. Events planning and co-ordination will be required throughout the year

Flexibility of hours may be required to allow for planned events and promotions. Weekend working is essential as this allows for engagement with peak business traffic; whilst also carrying out customer service surveys to enable a better understanding of how the business works.
From time to time, there may also be a requirement to work extra hours to meet specific deadlines, or to cover annual leave etc.

**Job Types**: Full-time, Permanent

**Salary**: £8.00-£10.50 per hour

**Benefits**:

- Company pension
- Employee discount
- On-site parking

Schedule:

- 8 hour shift
- Day shift
- Weekend availability

Work Location: In person



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