Receptionist/admin

2 days ago


Plymouth, United Kingdom Dean Cross Surgery Full time

**Working hours will be**: Monday 0800-1700 Tuesday 0800-1730 Thursday 0800-1800 Friday 0800-1830 As Previously mentioned: Answer telephone calls, listening with empathy and compassion to ensure that patients are directed to the right service to meet their needs. Awareness of practice policies and procedures with the confidence to make reasonable adjustments to meet the needs of individuals. Manage the front desk, welcoming visitors and supporting patients and colleagues to ensure smooth running of the service. Provide administration support to clinicians/service providers when requested.
Prepare patient registration packs and ensure patient registrations are completed and processed correctly and timely. Monitor tasks, results, and referrals, following up queries and ensuring patients are kept informed of relevant results and treatment pathways. Ensure your work area and patient accessible areas are safe and free of adverse risk to health. Work as part of the team to open the surgery at the start of the day, close and secure the surgery at the end of the day.


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