Trainee Sales Representative

3 days ago

North London, United Kingdom Vulcan Studios Full time

**Role Overview**:
As a Trainee Sales Representative, you will support the wider sales team by developing strong client relationships, identifying customer needs, and recommending appropriate utility services.
The role is focused on in-person engagement and involves direct communication with clients to understand and fulfil their service requirements.

This is an entry-level role designed to provide full training in all areas of sales, product knowledge, and customer relationship management.

**Key Responsibilities**:

- **Customer Contact**:
Engage directly with potential and existing customers through face-to-face meetings to introduce utility services.
- **Needs Assessment**:
Conduct thorough consultations to assess customer utility requirements and recommend suitable services.
- **Product Presentation**:
Present clear and accurate information regarding energy, broadband, and water services, explaining service features and contract terms.
- **Proposal Development**:
Prepare tailored quotations and service proposals based on the specific needs of each client, ensuring accuracy and professionalism.
- **Customer Relationship Management**:
Build and maintain strong, ongoing relationships with clients, providing support, addressing queries, and offering additional services when appropriate.
- **CRM Management**:
Record all customer interactions and activities within the company's CRM system, ensuring records are up-to-date and accurate.
- **Team Collaboration**:
Work closely with colleagues across the sales and operations teams to deliver a high standard of customer service and achieve shared goals.
- **Professional Development**:
Attend training sessions, workshops, and team meetings to develop product knowledge, refine sales techniques, and enhance professional skills.

**Requirements**:

- Excellent communication and interpersonal skills
- Strong organisational skills with the ability to manage multiple priorities
- Ability to develop and maintain professional relationships with customers
- Commitment to continuous learning and professional development
- Basic proficiency in Microsoft Office and CRM systems
- No prior sales experience required; full training will be provided

**Benefits**:

- Full induction training and continuous professional development support
- Clear progression pathways into senior sales and management roles
- Employee wellness and wellbeing initiatives
- Staff discounts on a range of utility services
- Modern London office location with excellent transport links
- Regular team-building events and employee recognition programmes

Pay: £27,784.00 per year

Additional pay:

- Bonus scheme

**Benefits**:

- Company events
- Free or subsidised travel
- Free parking
- Language training provided
- On-site parking

Flexible language requirement:

- English not required

Schedule:

- Monday to Friday
- Weekend availability

**Education**:

- GCSE or equivalent (preferred)

Work authorisation:

- United Kingdom (required)

Work Location: In person

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