Retail Service Assistant A28

**Job title**:
Retail Services trainees for Timpson, a Service Based Retail Company

**Location**:
Nailsea and Bristol needed.

**Contract/Hours**:
Permanent / Temporary, Full Time

40 hours over 5 days, including on/off Sunday rota and weekends with some overtime available when trained.

**Pay**:
£21,944 to +£27,215 OTE as an Average, but bonus is uncapped so more available depending on performance.

**What we offer**:
Looking after our colleagues will always be our number one priority. Every year, we conduct a happiness index, which tells us exactly how people are feeling, how they're being treated, and how we can make things even better.

Along with a basic wage, all in-store colleagues can earn a weekly bonus based on performance, so that they enjoy the benefits of all their hard work.

All colleagues can enjoy all kinds of other great benefits, including:
Free holiday homes

Achievable uncapped bonus

Discount card - up to 90% off for colleagues, up to 25% off for friends and family

An extra day off for your birthday

A paid day off for a child's first day at school

Annual salary reviews

Regular social events

£1000 weekly lottery draws

Excellent promotion prospects (we promote from within, so you can go as far as you wish. All of our most successful colleagues started the same way that you are)

Ongoing skills training and support

A £100 bonus when you get married

Mental health and wellbeing support - including FREE flu jabs and a 24-hour counselling helpline

and so much more

Read more about our amazing colleague benefits here.

**Job description**:
In this role, youll be initially training in Bristol then hopefully running your own store in Nailsea Your day-to-day responsibilities will include serving customers with key cutting, watch and mobile phone repairs, engravings, shoe repairs, photo processing, dry cleaning and many other services.

Lack of experience is not an issue for us, as every single colleague is given in-depth training from their very first day. Youll be walked through exactly how things are done, as we offer a fun, valuable learning experience that quickly teaches you the new skills youll need to succeed. Well set you on the path for a successful and rewarding career, and then show you how to excel at Timpson

**Who were looking for**:
Theres only one thing that really matters to us when hiring new colleagues**:personality.**

Your personality is more important to us than any qualifications or previous experience, and the people that succeed with us are positive, friendly and keen to learn new skills. We look for people who are confident, chatty and presentable, and have amazing communication skills that help us wow our customers with their hospitality.

Our services are as diverse and interesting as our amazing colleagues. We recruit from all walks of life, all genders and ages, and were extremely proud to be one of the largest employers of ex-offenders in the UK.

**Who we are**:
The Timpson Group is widely regarded as one of the best employers in the UK. Youll find our shops all over the British high street and in selected supermarkets, with 1300 Timpson stores currently open across the UK and Ireland.

Were proud to be the largest service retailer in the country, but what really makes the Timpson Group so special is our culture. We wouldnt be where we are today without the great people working in our shops, so we give our colleagues total authority to do whatevers necessary to amaze our customers.

This is what we call upside-down management, where we show trust in our colleagues by giving them the freedom to run their shop however they see fit. Youll be entering a work environment that really lets you push yourself, play to your strengths, and go home at the end of each day knowing that youve made a real impact.

Timpson is always looking for great people with great personalities, and this exciting new role is a fantastic opportunity to join our team. If youre interested in helping people, varied work and progressing your own career, then this could be the right role for you

Since first opening our doors back in 1865, weve remained a family-run business focused on providing outstanding customer service, caring for our colleagues, and offering an inclusive environment with genuine opportunities for people of all backgrounds.

**Next steps**:
**LPTIMP21