Casual Leisure Attendant
2 days ago
Job description
Good luck
Many Thanks
Waterton Park Hotel
**LEISURE ASSISTANT**
**PURPOSE OF THE JOB**
To assist the Head of Department to achieve a safe, profitable and successful operation of all leisure activities, operating to the agreed standards. Provide the highest possible standards of Customer Care, Safety and Cleanliness through professional, efficient working practices and friendly service.
**RESPONSIBLE TO**
Operations Manager, Leisure Manager, Deputy Leisure Manager.
**RESPONSIBLE FOR**
Students
**MAIN TASKS**
- To promote a helpful and professional image to the customer and give full co-operation to any customer requiring assistance, with a prompt and caring helpful manner.
- To follow Standard Operational procedures.
- Do gym inductions and create personal programs for members.
- Actively recruit new members (a commission of £10 per new member will be paid).
- To keep changing rooms and all leisure areas hygienically clean.
- To clean all equipment daily.
- To be fully aware of the Hotel services and products and attractions in the surrounding area and promote at every opportunity, i.e. Restaurant, Charlies Bar, Leisure etc.
- To clean changing rooms, equipment, windows etc.
- To implement Company rules & policies.
- To report maintenance problems or hazards.
- You are responsible for taking cash and balancing the shift takings.
- To take bookings for Solarium etc., and deal with any other leisure enquiries.
- To assist in the organisation of special events i.e. Children's' Christmas Party, gym challenges etc.
- To attend training sessions as directed by Leisure Manager.
- Have pride in your appearance, your area and a high level of commitment.
- To establish and anticipate guests needs and wherever possible to enhance quality service and in turn enhance customer satisfaction.
- To pass on any complaints, compliments and suggestions to the Management.
- To fully understand how to operate all equipment and the correct lifting methods when accepting deliveries and moving heavy equipment, correct cleaning and maintenance procedures.
- Employ efficient working methods, do not waste materials, use equipment and materials correctly, maintain equipment and materials in good order, conserve energy whenever possible. Take pride in your work, yourself and your presentation. Keep your work area clean and tidy, do not create hazardous situations. Leave equipment safe and clean after use. Be fully aware of **FIRE EVACUATION PROCEDURES** and adhere to other legislation i.e. **COSHH, FOOD HYGIENE, HEALTH AND SAFETY, LICENSING** etc.
Many thanks
Waterton Park Hotel
**Job Type**: Part-time
Part-time hours: 16 per week
**Salary**: £12,757.00-£20,603.00 per year
Schedule:
- 8 hour shift
- Day shift
- Night shift
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