Medico-legal Clerk

The post is for 35 hours, five days a week, Monday to Friday. Start and finish time to be negotiated.

You will be responsible for a variety of administration duties, including processing requests from solicitors, police, patients and the public, for copies of health records, radiological images, community records and therapy notes, etc, working to the Head of Quality Governance and Senior Medico Legal Support Clerk.

As this role will involve dealing with the public, excellent communication and inter-personal skills are essential.

Computer skills are essential.

The successful applicant will be warmly welcomed into the Risk and Safety team, an element of which is the Medico-Legal Department.

We hold a unique position in the Stockport community as the provider of healthcare and we are one of its largest employers.

Our mission is to make a difference every day. Our values are that we care, we respect, and we listen

We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.

We recognise that flexible working is important. We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service.

The salary for the role is only one part of the excellent package of benefits we offer to you:

- Between 27-33 days of annual leave plus bank holidays
- NHS pension scheme membership
- Salary sacrifice schemes for lease cars, home electronics and more, to make your salary go further
- NHS Staff discounts
- Cycle to work scheme
- Salary finance - for loans, savings, budget planning and tips on managing debt
- Stockport Credit Union
- for local financial advice

You will be part of a team providing an essential function for the Trust on behalf of patients, solicitors, police and other significant parties external to the Hospital.

This is an opportunity to experience working in the NHS and at this Hospital where people are warm and welcoming and striving to do the best for patients and staff.

**Main Duties & Responsibilities**:

- Process correspondence with regard to requests for health records, this includes the appropriate consent and required associated documents. Communicate any further requirements with the applicant.
- Collate information and input all the data relating to each request onto the Datix system.
- Establish the extent/nature of records required/consented to.
- Utilise the hospital systems PAS & PACS to establish when the patient has attended the hospital and in what format the records are held.
- Ensure the request is processed within the timescales set by GDPR and Trust policy.
- Locate, retrieve and return records from the Health Records library, Treehouse library and Maternity Records library, ensuring correct tracking on PAS.
- Copy the records using the physical notes retrieved. Print records from the electronic systems Evolve, Advantis CDS, Windip, Webresults, EMPA and Patientrack.
- Co-ordinate Stockport Community and Tameside & Glossop records, retrieving copies and permissions. Request records from offsite locations, eg. District nurses and clinics.
- Copy the health record, ensuring that only information relating to patient named on the record is contained within the file.
- Report all misfiled information on the Trust incident reporting system.
- Ensure that each request is collated in its entirety.
- Ensure each set of records has been screened appropriately prior to release.
- Take responsibility for organising and prioritising your own work load, to ensure deadlines which do not conform to the 30 day statutory deadline are met. E.g. Court Orders and police investigations
- Liaise with outside agencies with regard to any requests for health records and any queries that may arise, this includes Solicitors and Government Agencies, and advising of any potential delays. Liaise where appropriate with the Litigation team and Patient and Customer Services team when aspects of the services overlap.

The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and promote safeguarding by implementing the Trust’s policies and procedures, acting promptly on concerns, communicating effectively and sharing information appropriately.