Business Support Assistant

5 days ago


Kettering, United Kingdom North Northamptonshire Council Full time

About the role
Based in hour Housing Income Team in the Kettering Office, the Business Support Assistant will play a key role in providing a good quality office administration and financial administration service to our tenants and leaseholders.

The post-holder has specific responsibility for:

- tenancy and rent account administration, ensuring that rent accounts are set up and administered accurately and in a timely way to ensure income maximisation;
- the administration of financial payment systems, including Direct Debits.

If you have experience of working within a customer service environment, ideally within a social housing organisation, and a minimum of 12 months financial administration experience, we would love to hear from you.

About us
We are a new unitary council, established in April 2021; we are one of the largest unitary councils in the country.

Our priorities are:

- helping people live active fulfilled lives
- caring for our young people, providing them with high quality education and opportunities
- enabling a thriving and successful economy
- leading on a green and sustainable environment
- ensuring our communities are connected do they can shape their lives and where they live
- providing modern public services
- We are undertaking consultation with the Trade Unions on terms and conditions and the future NNC pay structure and during this time are appointing new employees on interim spot salaries. You will be advised of the outcome and any impact on your role once this work is complete._

Our benefits
We offer:

- a competitive salary
- a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.
- opportunities to develop your skills, knowledge and potential in a large unitary council
- generous leave entitlement (27 days, rising to 32 days) and bank holidays, plus the option to buy up to an extra 10 days
- agile and flexible working arrangements to help you with a healthy work-life balance.



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