Customer Advisor
1 day ago
**The role will predominantly cover the Tyne & Wear, Northumberland County Durham & Tees Valley area, but requires flexibility to cover the whole Branch Network.**
This is a full-time position of 35 hours per week, Monday to Friday: 9am-5pm (we also require you to work around 2 Saturdays per month: 9:00am - 11:45am, or 9:00am - 3:00pm depending on branch which is paid as overtime).
As this is a Roving role, we will provide you with**a car allowance of £3,420** in addition to the salary advertised. The Society will also cover your work-related expenses, mileage and fuel costs.
**About the role**:
Every day is different in the life of a Customer Adviser, from opening and setting up the tills ready for the working day ahead, making customer appointments, processing customer transactions at the counter, assisting in the opening of savings accounts tocashing up and closing at the end of the day The list is endless however at the heart of everything we do is our customer.
This is a varied role but we will equip you with the skills to answer any questions thrown at you. Although it can be busy there is always an opportunity to have a friendly catch up with your colleagues over a cupper and biscuit
**About you**:
You’ll have strong Customer Service experience that demonstrates your attention to detail and accuracy while focusing on the customer. It should go without saying that having a commitment to ensuring good outcomes for end customers is a given.
Relationships are really important to us, therefore you’ll need to be great with people; building rapport easily to understand how best to help the customer.
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