Training Coordinator

Note for Recruitment Agencies:
We prefer to hire directly and we will be in touch with our PSL Agencies if this role is eligible for release.

We do not accept speculative CVs from agencies. If speculative CVs are sent, no fee will be applicable - please direct all queries to the relevant Resourcing Partner.

**TRAINING COORDINATOR - FACILITIES MANAGEMENT**

**ROMFORD**

**What you will be doing**:
An opportunity has arisen for a Training Coordinator to join the team at Galliford Try within our Facilities Management Business.

Ideally, you will based in or around the Romford area and will have the opportunity to travel across multiple sites/projects in the Region.
- Organise and plan training events as required to include all types of training
- Create and maintain competencies, in line with core competency requirements, reflecting the requirements of the business
- Efficiently arrange all training courses to include venues, refreshments, joining instructions and any other ancillary requirements
- Liaise with delegates and prospective delegates to acknowledge bookings and provide details about courses
- Raise and notify supplier of purchase order numbers as soon as course has been confirmed
- Create and maintain learning and training records with generation of a monthly training reports.
- CITB Grant and Apprenticeship Levy administrative tasks completed with agreed throughout the financial year
- Accurate preparation and despatch of Joining Instructions
- Accurate collation/preparation of course materials (as required)
- Ensure renewal dates for existing competencies do not lapse and certificates are renewed as required
- Compile reports and management information as directed for audit purposes
- Check and up-date all course costs following training events
- Check and process all training certificates
- Ensure certificates are despatched to the appropriate delegates
- Follow-up any delayed or missing certificates with the supplier
- Prepare reports to keep Senior Management Teams informed with process, compliance & any arising issues within are of responsibility
- Manage the provision of confidential and sensitive information

**About You**:

- Able to organise and plan own workload to ensure deadlines are met
- Possess excellent customer care skills e.g. dealing with suppliers, internal customers, complaints etc.
- Able to liaise and communicate effectively both written and verbally
- Able to work both on own initiative and as part of a team
- Able to work under pressure and to tight deadlines
- Flexible and adaptable approach
- Willingness to participate in the development of new processes and in team activities
- Displays a positive and helpful attitude to customers at all times.
- Act promptly to resolve customer complaints (or refers promptly if appropriate)
- Keeps customer informed of progress and what has been done
- Experience of working in a complex multi
- contracted environment
- Experience of e-learning and other online methodologies
- Computer literate with knowledge/experience of Microsoft suite i.e. word, excel, PowerPoint
- Involvement of external funding bodies and experience of data processes required would be useful
- Experience of coordinating a team and providing support to other team members

**What We Can Offer in Return**:
With an impressive order book of over £3.8 billion we are one of the industry’s leading principal contractors, affording you the opportunity to work on some of the UK’s most exciting projects offering you stability as well as the chance to stretch your capabilities and realise long held career goals. You will be joining diverse teams working at a high professional level with exceptional levels of commitment. With an ambitious strategy, we’re poised for further growth and success, so if you’re committed, talented and enthusiastic, Galliford Try is the right place for you.

We are committed to maintaining the physical and mental wellbeing of all our people, through our ‘Be Well’ programme which offers discounts on certain products, advice and support for a range of issues.

We invest in high-quality training for employees of all levels, from our leadership development framework to our apprenticeship programmes. Through our Career Paths initiative, individuals receive tailored training and support to fulfil their potential.

Our industry is all about creating talented teams that excel in their areas of expertise. As an employer, we know you are most motivated to give your best when you feel valued and engaged.

Our Agile Working programme empowers you with flexibility in when, where and how you work. Where appropriate, site and office-based employees can take advantage of a wide variety of working practices, offering different amounts of structure, regularity and flexibility to suit your needs as well as those of your wider team.

**Our benefits**:
We put our people first and our benefits package reflects that by offering a comprehensive range of attractive options