Helpdesk Coordinator

**Details**:
**Reference number**:

- 300354**Salary**:

- £24,252 - £24,500- Salary per annum, depending on skills and experience**Job grade**:

- Administrative Officer**Contract type**:

- Permanent**Business area**:

- RBGK - Resources**Type of role**:

- Estates**Working pattern**:

- Full-time**Number of jobs available**:

- 1Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- Kew GardensAbout the job

**Job summary**:
Do you want to be part of building the future at Kew and Wakehurst, work with a diverse team of experts in one of the world’s leading Botanic Gardens? Do you have a background in customer service, and enjoy a fast-paced working environment within a progressive team? If so, this role could be for you

We are looking for a dynamic person with a can-do attitude to join our Estates Helpdesk team. A new key position working within the Estates Support Services team at Kew and Wakehurst place has now become available, and we are looking to recruit immediately.

**Job description**:

- Your role as Estates Helpdesk coordinator is fundamental to the day-to-day operationof the Helpdesk, your strong administration skills and attention to detail will compliment our team of highly skilled individuals who are key to the care and maintenance of both sites. We deal with a high volume of activities, often against tight timescales, and consequently this role is busy, varied, requires excellent attention to detail and the ability to multi-task.**Person specification**:

- Please refer to the Job Description, uploaded to the advert on the Kew website, for the full person specification for this role.**Benefits**:

- Our fantastic benefits package includes opportunities for continuous learning, a generous annual leave entitlement, flexible working to help you maintain a healthy work-life balance, an Employee Assistance Programme and other wellbeing support such as cycle to work scheme and discounted gym membership. We also offer a competitive pension, an employee discount scheme and free entry into a wide range of national museums and galleries, as well access to our own beautiful gardens at Kew and Wakehurst.Things you need to know

**Selection process details**:

- Feedback will only be provided if you attend an interview or assessment.**Security**:
- People working with government assets must complete baseline personnel security standard (opens in new window) checks.**Nationality requirements**:
This job is broadly open to the following groups:

- UK nationals
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the Republic of Ireland
- relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
- relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
- certain family members of the relevant EU, EEA, Swiss or Turkish nationals

Further information on nationality requirements (opens in a new window)**Working for the Civil Service**:

- The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
- We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).- Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.**Contact point for applicants**:
Job contact:

- Name:
-
Recruitment team

**Further information**: