Internal Account Executive

Are you customer services driven and keen to work for a leading and growing organisation? Do you want to work for a company who really cares about their people and their customers? If the answer is yes - then Cooper Solutions is the place for you We're looking for a team player with a good sense of humour who puts the customer first in all that they do. We are proud and passionate about the customers we support and therefore excellent customer service experience is essential as well as a passion for learning and personal development. You'll need to be organised, able to multi-task, and have a professional telephone manner.
**The role **

As an Internal Account Executive, the role includes:
- Daily customer support tasks
- Supporting the Account Managers with tasks and projects
- Remote customer training and system implementation
- Month end reporting
- Hours of work are between 8am-6pm on a rota basis - no weekend working
- Hybrid working with a requirement of 1/2 days in the office

**A little bit about us **

Cooper Solutions, part of PIB Group, have been developing and providing software and digital solutions for the retail automotive industry since 2001.
We provide cloud-based solutions, specialising in day rate insurance, stock management, financial management, service to sales prospecting, vehicle appraisals and remarketing. Our products are used by over 2300 franchised retailers throughout the UK.
Here at Cooper Solutions, we that take pride in our ability to deliver a first-class service to our customers. To do this we strive to create an environment which is great for our people. We want our people to enjoy coming to work, and to feel they can make a difference. We believe in treating our people well and showing them that they are what makes a company great.
**Further information **

As well as a competitive salary we offer the following benefits -
- Competitive holiday allowance with the annual option to buy additional days
- Death in Service benefit of x4 salary
- Company pension scheme
- Very generous maternity and paternity leave packages
- A flexible benefits package which allows you to add additional benefits to your overall package
- Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more
- Referral schemes
- Discounted rates on PIB products

We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more

If supporting the local community, engaging with charities and having the opportunity to 'give something back' interests you, you have the opportunity to take an extra day to support this with a Volunteering day.

We also offer a wide range of discounts including a kids pass - giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose

PIB has a comprehensive learning & development framework, including professional study options and apprenticeships which are available to all employees, and which will support your career development

PIB Group are committed to improving their environmental impact in a responsible way. From the individual actions that our colleagues take every day through to installing the right facilities across our premises, there are many measures in place to help reduce PIB's carbon footprint.

We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law.

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