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Fees & Funding Administrator

2 weeks ago

Middlesex, United Kingdom Hungry Caterpillar Day Nurseries Ltd Full time

**Fees & Funding Administrator - £28,000-£30,000 per annum**

**Full-time 8.30am - 5.00pm, Monday - Friday (37.5 hrs per week)**

After the nursery manager, you will be the first point of contact to resolve queries or questions relating to monthly invoices, fees, outstanding debt and Early Years funding, which come from parents. You will also support the nursery manager / team with any questions or queries they may be dealing with fees, outstanding debt or funding.

You will be integral to the nurseries credit control management, must have the ability to create great customer relations for both internal and external customers and able to demonstrate an excellent attention to detail in all that you do.

**Key Responsibilities**:

- Ensure all customers pay on time, collate overdue lists for managers to chase
- Checking and running monthly invoices via management system
- Negotiate payment plans where needed and monitor repayment
- Manage and support nurseries with sales ledger
- Resolve invoice and finance queries from parents and nurseries
- Reconcile funding allocation from local authority
- Support Nursery Managers with Funding Claims on local authority portal
- Run termly funding reports to highlight children eligible in the coming term
- Ensure that correct documentation is received to enable funding claims
- Managing CIN claims
- Check deposits and registrations fees are received and logged
- Ensure the management system is maintained
- Refund deposits for leavers following our policy
- Down load and reconcile bank statements
- Update management system with fee reviews and changes
- Month end duties
- Collate payroll information to be sent to our external payroll provider
- Assisting the Finance Manager/HR Advisor with all financial aspects of the fees/accounting/payroll functions
- Any other financial duties that may be deemed appropriate to the role
- **Essential Criteria**:_
- Credit control experience including dealing with invoice and payment queries
- Excellent knowledge of excel / data management systems / word and outlook
- Excellent numerical and problem solving skills
- Ability to meet strict deadlines with excellent attention to detail
- Ability to work under own initiative and ensure monthly cycle is complete and fees collected and logged.
- Excellent communication skill with the ability to work positively with external customers and colleagues across the company.
- Able to listen and work out resolutions with customers.
- Self-motivated, calm and professional, and able to work efficiently in our busy head office environment
- **Desirable Criteria**:_
- Previous experience of assisting with payroll administration
- Finance / credit control qualifications
- Experience working in a similar role for a nursery group / setting
- It is the nature of working for a small business that tasks and responsibilities are on occasion unpredictable and varied, so to retain flexibility this job description is not an exhaustive list of duties and the post holder will be required to undertake any other reasonable duties discussed and directed by the Directors._

**This post is exempt from the Rehabilitation of Offenders Act (1974) and does require a Disclosure Barring Scheme check. Applicants must be prepared to disclose any convictions they may have and any orders, which have been made against them.**

**Job Types**: Full-time, Permanent

Pay: £28,000.00-£30,000.00 per year

**Benefits**:

- Company events
- Company pension
- On-site parking
- Private medical insurance
- Referral programme

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- credit control: 1 year (required)
- Administrative experience: 1 year (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Reference ID: 261