Online Customer Service Support Agent
5 days ago
We require an E-commerce Customer Service Advisor to join our young, quickly expanding company. We are looking to recruit an experienced E-Commerce Assistant, who can demonstrate a proven track record of liaising with customers through eBay.
Job is office based in a warehouse. You will be working in a quiet environment and alone. If you are looking for a social job this might not be suitable for you.
**Requirements**:
A knowledge of car parts and car accessories
eBay or similar online platform, marketplace experience
Excellent spelling, punctuation and grammar
Multitasking skills
A keen eye and attention to detail
Computer literate, with a high level of word processing skills.
Well organised and able to manage a demanding workload.
Self motivated working with a small team, with excellent time management skills.
Able to work within a fast paced website environment.
Key Responsibilities:
Converting customer enquiries into retail sales.
Manage and oversee any customer issues or complaints.
Proactively answering and dealing with customer enquiries, providing information on products and services.
Processing customer payments.
**Salary**
- £9.50 to £10.50 per Hour
- 28 days holiday inclusive of bank holidays
- Company pension scheme
- Parking facilities
- Hours are 8:30 to 16:30 Monday To Friday
**Job Types**: Full-time, Permanent
**Salary**: £9.50-£10.50 per hour
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Milton Keynes, MK11 3ER: reliably commute or plan to relocate before starting work (preferred)
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- customer service: 1 year (preferred)
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