Online Customer Service Support Agent

5 days ago


Milton Keynes, United Kingdom Dynamic Parts Full time

We require an E-commerce Customer Service Advisor to join our young, quickly expanding company. We are looking to recruit an experienced E-Commerce Assistant, who can demonstrate a proven track record of liaising with customers through eBay.

Job is office based in a warehouse. You will be working in a quiet environment and alone. If you are looking for a social job this might not be suitable for you.

**Requirements**:
A knowledge of car parts and car accessories

eBay or similar online platform, marketplace experience

Excellent spelling, punctuation and grammar

Multitasking skills

A keen eye and attention to detail

Computer literate, with a high level of word processing skills.

Well organised and able to manage a demanding workload.

Self motivated working with a small team, with excellent time management skills.

Able to work within a fast paced website environment.

Key Responsibilities:
Converting customer enquiries into retail sales.
Manage and oversee any customer issues or complaints.
Proactively answering and dealing with customer enquiries, providing information on products and services.
Processing customer payments.

**Salary**
- £9.50 to £10.50 per Hour
- 28 days holiday inclusive of bank holidays
- Company pension scheme
- Parking facilities
- Hours are 8:30 to 16:30 Monday To Friday

**Job Types**: Full-time, Permanent

**Salary**: £9.50-£10.50 per hour

Schedule:

- 8 hour shift
Ability to commute/relocate:

- Milton Keynes, MK11 3ER: reliably commute or plan to relocate before starting work (preferred)

**Education**:

- GCSE or equivalent (preferred)
**Experience**:

- customer service: 1 year (preferred)



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