Claims Consultant

MJK People have a fantastic opportunity for an experienced Claims Consultant to join a fun and dynamic business.

As a claims consultant you will be responsible for the whole process from start to finish involved in a claim. Making outbound calls, assessing liability and investigating the details whilst providing the highest standards of customer service.

You will be representing the Company in both verbal and written interactions between clients and partners.

A large proportion of this role involves speaking to clients over the phone and there will be some written communication involved.

Some experience of claims handling would be beneficial however is not essential as there will be an ongoing comprehensive training plan.

**The key role responsibilities will include**:

- To efficiently and accurately process new claims on behalf of the Company’s clients, confidently representing the interface between the customer and the Company
- Build strong trusting customer relationships
- Collect all documents in relation to claims and store them correctly
- Achieve monthly KPI targets set out in your one to one
- Remain professional at all times to promote the corporate image of the business

**About you**:

- You must have excellent written and verbal communication skills
- You must be a determined, highly driven person with a positive attitude
- Display professional business behaviour at all times
- Self-motivated and a strong work ethic required
- Target driven as an individual
- Be able to work in a fun team culture
- Strong organisational skills
- Disciplined analytical approach to problem solving
- Have a consultative and customer centric approach to case retention

**Fantastic Package**:

- Leading Industry salary depending on experience
- Fantastic uncapped commission structure
- Full training & development and continued support given
- Monthly incentives
- Scope for career development
- Free gym membership

**Working hours are**:
Monday to Thursday 8:45am-16:45pm & Friday 9am-3:00pm

My client is proud to be an Equal Opportunities Employer.

MJK People are acting as a recruitment business on behalf of our client.

**Job Types**: Full-time, Permanent

**Salary**: Up to £28,000.00 per year

**Benefits**:

- Gym membership
- On-site parking

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Commission pay

Work Location: In person