Medical Receptionist

1 day ago

Nottingham, United Kingdom Nottingham City GP Alliance Full time

We have an opportunity for an experienced Receptionist to join the practice team at Parliament Street Medical Centre on a part-time basis. For this role we are seeking a motivated, enthusiastic and committed individual with a proven record of delivering exceptional customer service in a general practice environment. Accuracy and attention to detail are key to this role.

Receptionist Duties:

- Answering the telephone, taking messages and passing them on appropriately
- Manage the reception desk ensuring surgeries run smoothly and efficiently
- Receive patients and visitors courteously and efficiently
- Processing all requests for repeat prescriptions in accordance with practice guidelines
- To provide point of contact for patients and act as a focal point of communication between patients, Doctors and other members of the Primary Health Care Team
- Be able to cover all reception/administration tasks as necessary
- Process appointment requests by telephone and in person
- Taking requests for home visits and ensure they are recorded and processed correctly
- Liaise with hospitals, primary health care team, social services, etc.
- Computer data entry updating patient records
- Open/close the practice as and when necessary ensuring the reception, office and consulting rooms are prepared in readiness for the morning session
- Fax, photocopy, scan and shred as required
- Maintaining confidentiality at all times
- To have a thorough knowledge of all Practice procedures and policies
- To work in accordance with written protocols
- Any other tasks allocated by Service Manager / GPs
- All staff are required to be flexible and take their share of providing cover, when necessary for colleagues who may be absent due to holidays or illness. This is a mandatory requirement of the role
- Attending team training events as part of ongoing development and training

Shift Pattern - Wednesday 8am-13:30, Thursday 8am-13:30pm, Friday 7:30am-18:00pm.

Flexibility to cover for annual leave and sickness may be required

**Job Types**: Part-time, Permanent

**Salary**: £9.70 per hour

Previous applicants need not apply.

**Job Types**: Part-time, Permanent
Part-time hours: 34.5 per week

**Salary**: £9.70 per hour

Schedule:

- Monday to Friday

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