Head of Product Sustainability

**Job details**:

- Salary Competitive + Benefits
- DisciplineProduct and Trade
- Reference008244
- Contact NameSarah Ewens-Smythe

Here at N Brown, we champion inclusivity by making our customers look and feel amazing. We help our customers to express themselves with stylish products, helpful services and flexible finance.

Working here you’ll explore everything the world of digital retail has to offer — asking questions, trying new things and chasing new opportunities. Combine this curiosity with the freedom to make your own decisions, take charge of projects and work flexibly, and you’ve got the perfect place to show your skills and learn new ones. So, if you collaborate, think on your feet, embrace innovation and love rising to a challenge, your work with us will have a serious impact on the business, your career and our customers’ lives. We are proud to be N Brown.

**A bit about the role**:
As the Head of Product Sustainability & Fit you will provide strong technical leadership, through clear direction, to the sustainability, packaging, product innovation and digital fit teams.

Demonstrating a digital and innovative mindset that is constantly driving efficient and complaint processes that focuses on ‘value engineering’, inclusive of sustainability credentials. Value engineering and understanding our customers is critical to ensure that we exceed customer expectations and deliver exceptional value for money through products that make our customers look and feel amazing

**What you’ll do**:

- Lead, develop, influence and deliver the organisation's sustainability & fit strategy
- Responsible for delivering strategic leadership and direction for the sustainability, quality, fit and technical functions globally, working in partnership with our internal and external stakeholders and strategic partners in providing innovative ideas, solutions and ways of working to support our growth and brand credentials.
- Support heads of business functions and leaders to deliver an integrated sustainability strategy and demonstrate progress against strategic objectives and performance indicators
- Be responsible for all corporate sustainability (environmental and social) aspects of the function including compliance with all UK & EU statuary regulations and reporting.
- Lead the packaging team and ensure actions are in line with the sustainability strategy
- Lead the function, recruit, select and support team members and line manage by setting performance objectives, reviews and performance coach providing clear and constructive feedback in regular 121’s, agreeing training and development plans accordingly.
- Responsible for the effective governance and delivery of the Sustainability & Digital Fit strategy across the group for both Accelerate and Heritage Brands, setting clear intent, action plans and guardrails to achieve outcomes aligned to the group and wider business strategy ensuring that the customer is at the heart of all we do.
- Ensure the team are identifying and managing potential risks to provide products which are legal and safe and delivering customer satisfaction through appropriate processes, collation and analysis of data and customer feedback driving a measurable programme of continuous improvement and grow sales.
- Actively collaborate with our cross functional teams, analysing and refining business processes, ways of working and supplier communications to drive opportunities for increased efficiencies, reduced costs, and lead times, increase speed to market and eliminate duplication without compromising our standards.
- Measure, review and manage Supplier and Service Providers’ performance and compliance to support the Sourcing Strategy, contributing to KPI’s and Supplier Scorecards and any required cost / benefit analysis.
- Responsible for delivering day-to-day group management, including opex and capex costs, in line with agreed business budgets and business / group KPI’s
- Growth in profitability - Manage the returns KPI and customer reviews whilst streamlining and simplifying all technical, quality and fit processes to improve efficiency, execution times, Customer perceptions of quality/value/fit, reducing returns rates and costs while always delivering uncompromising product quality, fit and safety.

**Who you are**:

- Degree level, equivalent or relevant work experience;
- Have Corporate Sustainability leadership experience in a large organisation;
- Be an accomplished manager, with experience leading a team of sustainability and fit specialists.
- Knowledge of 3D Digital technology used in a product development environment.
- IT skills - competent in word, excel and PowerPoint

**Your Benefits**:

- Competitive bonus scheme - we reward you when we succeed
- Company pension scheme which we’ll match up to 5% and if you put in 6% we’ll contribute 8%.
- Life Assurance
- You’ll receive 24 days plus bank holidays. Your holiday entitlement increases with length of servi